Pharmacy Service Specialist
1 week ago
We are seeking a highly skilled and compassionate Customer Care Specialist to join our team at Wedgewood Pharmacy. As a key member of our customer service team, you will be responsible for providing exceptional care to our customers and their animals.
Key Responsibilities- Customer Interaction: Genuinely connect with each customer through effortless interactions to get patients the medication they need quickly.
- Onboarding and Training: Learn everything needed to be successful through immersion in our comprehensive three-week onboarding process.
- Professional Development: Enjoy paid, on-the-job training to become a registered New Jersey Pharmacy Technician.
- Remote Work Opportunity: Work from home upon completing new-hire education.
- Career Advancement: Be encouraged to advance into more challenging and rewarding positions as your skills grow together with the growth of the organization.
- Coachability: A coachable, quick learner who is comfortable with change.
- Compassion and Caring: A compassionate and caring individual who loves animals and those that care for them.
- Attention to Detail: Able to demonstrate strong attention to detail and willingness to adhere to procedures.
- Self-Motivation: Self-motivated and energized; excelling in a fast-paced environment.
- Effective Communication: An effective and persuasive communicator.
- Technical Skills: Computer-savvy, navigating the internet with ease.
- Reliability: A reliable co-worker with a positive, professional attitude.
- Basic Calculations: Basic calculations are easy for you to perform.
- Education: A high school graduate or equivalent.
- Previous Experience: Previous retail or customer service experience.
- Contact Center Experience: Contact center experience.
- Pharmacy Technician Knowledge: Working knowledge as a pharmacy technician.
- Veterinary Technician Experience: Experience as a veterinarian technician or similar role.
- Technical Skills: Comfortable working with Microsoft Office, Outlook, Word, & Excel.
- Education: Attended some college or earned a degree.
- Language Skills: Spanish language skills (bilingual).
- Comprehensive Benefits: A comprehensive benefits package that includes health, dental, and flexible spending accounts.
- 401(k) Plan: 401(k) retirement plan with a generous company contribution to help you save for the future.
- Life and Disability Insurance: Company-paid life and disability insurance.
- Voluntary Insurance Options: Access to voluntary insurance options.
- Paid Time Off: A generous paid time off program that increases every year.
- Tuition Reimbursement: Tuition reimbursement.
- Internal Job Posting Program: Opportunity for growth - We believe in promoting from within and do so through our internal job posting program.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require an accommodation due to a special need or disability, please let your recruiter know what accommodations you will need.
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