IT Systems Operations Specialist

2 weeks ago

Bridgewater, Massachusetts, United States Town of Bridgewater Full time

FUNCTIONAL TITLE: IT Systems Operations Specialist

DEPARTMENT: IT/Computer Systems

AFFILIATION: United Steel Workers

CLASSIFICATION: Grade 12

HOURS OF WORK & COMPENSATION

This role encompasses a 40-hour work week with a competitive salary structure.

REPORTING RELATIONSHIPS

POSITION REPORTS TO: Chief Information Officer

POSITIONS SUPERVISED: None

POSITION DESCRIPTION

At the Town of Bridgewater, we prioritize collaboration and innovation within our municipal framework. We invite individuals with exceptional talents, skills, and experience to consider this opportunity. Interested candidates should submit a resume and a cover letter detailing their relevant expertise.

Summary Description

The IT Systems Operations Specialist is responsible for delivering outstanding support to staff while ensuring the efficient operation of our IT systems. This role involves assisting employees with inquiries and issues related to computer systems, hardware, and software. The Specialist will manage help desk inquiries, oversee computer deployments, applications, servers, smartphones, and network systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties represent typical responsibilities for this classification. Incumbents may not perform all listed duties and may be required to undertake additional or different tasks as business needs evolve.

  • Maintain, configure, and ensure the reliable operation of computer systems, network servers, and virtualization technologies.
  • Install and upgrade hardware and software components, manage virtual servers, and integrate automation processes.
  • Conduct server administration tasks (e.g., user/group management, security permissions, group policies, print services); investigate event-log warnings and errors; monitor resources to ensure seamless integration of systems architecture components.
  • Troubleshoot hardware and software issues by performing diagnostics, documenting problems and solutions, prioritizing issues, and evaluating their impact.
  • Execute regular backup operations and implement robust processes for data protection, disaster recovery, and failover strategies.
  • Lead desktop and helpdesk support initiatives, ensuring timely resolution of all desktop applications, workstations, and related equipment issues.
  • Oversee new user setups and computer rollouts.
  • Maintain an up-to-date inventory of all hardware and software deployed across the organization.
  • Be available on-call to promptly address errors or network failures.
  • Collaborate with colleagues to research and resolve technical problems.
  • Stay informed about current technologies related to software and hardware.
  • Perform other related duties as assigned.
QUALIFICATIONS

Necessary Knowledge and Skills:
  • Proficient knowledge of virtualization technologies, such as VMWare or equivalent.
  • Strong understanding of systems and networking software, hardware, and protocols.
  • Expertise in developing and implementing helpdesk and IT operations best practices, including security, storage, data protection, and disaster recovery protocols.
  • Solid working knowledge of Office 365, Windows desktop environments, and mobile operating systems (Android and iOS).
  • Familiarity with Cisco Duo Multifactor Authentication is preferred.
  • Knowledge of Munis and Full Circle is advantageous.
  • A proven history of developing and executing IT strategies and plans.
Ability to:
  • Work effectively both independently and collaboratively, ensuring project efficiency from inception to completion.
  • Demonstrate strong analytical and problem-solving capabilities.
  • Exhibit excellent communication and follow-up skills.
  • Possess exceptional organizational and time management skills.
  • Exercise sound judgment and discretion in handling confidential information.
Experience and Training Guidelines

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical pathway to acquire the necessary knowledge and abilities includes:

Experience and Training
  • 3-5 years of experience in server and network support.
  • An associate or bachelor's degree in computer science, Information Technology, System Administration, or a closely related field, or equivalent experience.
  • Certifications in system administration and IT related to Linux, Microsoft, or other networking fields are a plus.

  • Financial Systems Specialist

    1 week ago

    Bridgewater, Massachusetts, United States Georgia IT Inc Full time

    Financial Systems Analyst Location: Remote (Hybrid) Full Time Employment JOB OVERVIEW:This position focuses on Financial Systems, providing support for various business solutions, including Oracle Cloud Financial systems such as FCCS and Essbase, alongside SAP Financial systems, Group Reporting, and SAP Analytics Cloud.The selected candidate will engage in...

  • Financial Systems Specialist

    16 hours ago

    Bridgewater, Massachusetts, United States Georgia IT Inc Full time

    Job Description**Job Title:** Financial Systems Analyst**Job Summary:** We are seeking a highly skilled Financial Systems Analyst to join our team at Georgia IT Inc. The ideal candidate will have hands-on experience in Oracle systems for finance, with a strong understanding of basic accounting principles.Key Responsibilities:Support the administration of...

  • Electrical Systems Specialist

    1 week ago

    Bridgewater, Massachusetts, United States Aspire Bakeries Full time

    Job SummaryAspire Bakeries is a leading North American baking company with a strong presence in the specialty frozen baked goods market. We are committed to driving innovation, predicting consumer trends, and exceeding customer expectations.The Electrical Systems Specialist will be responsible for maintaining all plant and production electrical and control...

  • Financial Systems Coordinator

    2 weeks ago

    Bridgewater, Massachusetts, United States Georgia IT Inc Full time

    Financial Systems AnalystLocation: Remote (Hybrid) Full Time EmploymentJOB OVERVIEW:This position focuses on Financial Systems and will provide support for various business solutions, including Oracle Cloud Financial systems such as FCCS and Essbase, alongside SAP Financial systems, Group Reporting, and SAP Analytics Cloud.The selected candidate will engage...

  • Maintenance Specialist

    3 days ago

    Bridgewater, Massachusetts, United States Aspire Bakeries Full time

    Job SummaryAspire Bakeries is a leading North American baking company with a strong presence in the specialty frozen baked goods market. We are committed to driving innovation, predicting consumer trends, and exceeding customer expectations. Our team champions the values of Integrity, Ownership, Customer Focus, Creativity, and Care to deliver on People...

  • Warehouse Operations Specialist

    3 days ago

    Bridgewater, Massachusetts, United States Ryder Full time

    Job SummaryRyder is seeking a highly skilled and detail-oriented Warehouse Operations Specialist to join our Logistics Team. As a key member of our team, you will be responsible for ensuring the efficient and safe operation of our warehouse facilities.Key ResponsibilitiesPerform warehouse functions, including loading, picking, packing, shipping, receiving,...

  • Maintenance Specialist

    3 days ago

    Bridgewater, Massachusetts, United States Aspire Bakeries Full time

    Job SummaryWe are seeking a highly skilled Maintenance Specialist - Electrical and Control Systems to join our team at Aspire Bakeries. The successful candidate will be responsible for maintaining all plant and production electrical and control systems, including electrical, pneumatic, hydraulic, mechanical, and network sub-systems.Key...

  • Warehouse Operations Specialist

    2 days ago

    Bridgewater, Massachusetts, United States Ryder Full time

    Job SummaryRyder is seeking a skilled Warehouse Operations Specialist to join our team in Swedesboro, New Jersey. As a key member of our logistics team, you will be responsible for ensuring the efficient and accurate movement of goods through our warehouse.Key ResponsibilitiesOperate a stand-up forklift to load and unload trucks, as well as move inventory...

  • Electrical and Control Systems Specialist

    1 day ago

    Bridgewater, Massachusetts, United States Aspire Bakeries Full time

    Job SummaryAspire Bakeries is a leading North American baking company with a strong presence in the specialty frozen baked goods market. We are committed to driving innovation, predicting consumer trends, and exceeding customer expectations. Our team champions the values of Integrity, Ownership, Customer Focus, Creativity, and Care to deliver on People...

  • Warehouse Forklift Specialist

    2 weeks ago

    Bridgewater, Massachusetts, United States Aerotek Full time

    Job OverviewPosition Title: Warehouse Forklift SpecialistAerotek is actively seeking a dedicated Forklift Specialist for a production environment. Candidates should possess a minimum of one year of experience in operating both Sit Down and Stand Up Forklifts.If you meet the qualifications, we encourage you to submit your application for consideration.Role...

  • Industrial Maintenance Specialist

    3 days ago

    Bridgewater, Massachusetts, United States Aerotek Full time

    Job Title: Industrial Maintenance SpecialistJob Summary:Aerotek is seeking a skilled Industrial Maintenance Specialist to lead our maintenance team, ensuring the smooth operation of our facility. As a key member of our team, you will be responsible for performing daily preventative maintenance, troubleshooting and repairing equipment, and identifying...

  • Warehouse Operations Specialist

    3 days ago

    Bridgewater, Massachusetts, United States VISTAR Full time

    Job SummaryVistar is seeking a highly motivated and detail-oriented Warehouse Worker to join our team. As a key member of our distribution center, you will play a critical role in ensuring the efficient flow of products through our warehouse.Key ResponsibilitiesWarehouse Operations: Perform general warehouse duties, including forklift operations, inventory...

  • Financial Applications Analyst

    2 weeks ago

    Bridgewater, Massachusetts, United States Georgia IT Inc Full time

    Financial Systems Analyst Location: Remote (Hybrid) Full Time Employment JOB OVERVIEW:This position focuses on Financial Systems, providing support for various business solutions, including Oracle Cloud Financial systems such as FCCS and Essbase, along with SAP Financial systems, Group Reporting, and SAP Analytics Cloud.The selected candidate will engage in...

  • Logistics Warehouse Specialist

    2 weeks ago

    Bridgewater, Massachusetts, United States Kelly Full time

    Job Title: Warehouse Distribution SpecialistJob Type: Full-TimeShift: 8AM-5PMCompensation: $22-$24 HourlyLocation: Not SpecifiedJob Overview: We are looking for a dedicated and detail-focused Warehouse Distribution Specialist to contribute to our operational success. In this position, you will be tasked with the effective management of incoming and outgoing...

  • Manufacturing Production Specialist

    2 weeks ago

    Bridgewater, Massachusetts, United States Aerotek Full time

    Job OverviewAerotek is actively seeking a Manufacturing Production Specialist for a reputable Chemical Manufacturing Company. We are looking for candidates who possess at least 2 years of experience in packaging within a Production or Manufacturing environment.Key ResponsibilitiesThe selected associates will be tasked with various duties related to the...

  • Electrical Systems Supervisor

    5 days ago

    Bridgewater, Massachusetts, United States Genesis10 Full time

    Job SummaryWe are seeking a highly skilled Control Systems Lead to join our team at Genesis10. As a key member of our organization, you will be responsible for leading a team of service technicians and ensuring the operational performance of Material Handling (MHE) controls systems equipment.Key ResponsibilitiesLead a team of service technicians and maintain...

  • Freight Operations Specialist

    1 week ago

    Bridgewater, Massachusetts, United States Capstone Logistics, Inc. Full time

    Position Overview:As a Warehouse Unloader at Capstone Logistics, Inc., you will play a crucial role in our logistics operations. Your primary responsibilities will include:Efficiently managing the unloading process: You will be responsible for the safe and effective movement of pallets and packages from trailers.Utilizing equipment: You will operate...

  • Warehouse Operations Specialist

    2 weeks ago

    Bridgewater, Massachusetts, United States Kelly Services, Inc. Full time

    Position Overview:As a Distribution Associate at Kelly Services, Inc., you will play a crucial role in our logistics operations. Your responsibilities will include:Forklift Operation: Safely operate forklifts to manage the movement of goods.Loading and Unloading: Efficiently load and unload delivery vehicles to ensure timely distribution.Inventory...

  • Warehouse Operations Specialist

    1 week ago

    Bridgewater, Massachusetts, United States Kelly Services, Inc. Full time

    Position: Distribution AssociateCompany: Kelly Services, IncJob Overview:As a Distribution Associate, you will play a crucial role in our logistics operations. Your responsibilities will include:Forklift Operation: Safely operate forklifts to manage the movement of goods.Loading and Unloading: Efficiently load and unload delivery vehicles to ensure timely...

  • Warehouse Operations Specialist

    1 week ago

    Bridgewater, Massachusetts, United States Kelly Services, Inc. Full time

    Position Overview:As a Distribution Associate at Kelly Services, Inc., you will play a crucial role in our logistics operations. Your responsibilities will include:Forklift Operation: Safely operate forklifts to manage the movement of goods.Loading and Unloading: Efficiently load and unload delivery vehicles to ensure timely distribution.Inventory...