Store Operations Manager
6 days ago
Job Summary
We are seeking a highly skilled and experienced Retail Store Manager to join our team at Backwoods Retail. As a Retail Store Manager, you will be responsible for the overall management of our Flagship store in Fort Worth, TX.
Key Responsibilities
- Enhance customer service and satisfaction by providing excellent service and ensuring high levels of customer satisfaction.
- Maintain outstanding store conditions and visual merchandising standards to create an engaging shopping experience.
- Evaluate associate performance and identify hiring and training needs to ensure a high-performing team.
- Monitor operating costs, budgets, and resources to optimize store performance.
- Develop and implement innovative ideas to increase market share, reduce costs, and enhance the customer shopping experience.
- Maintain inventory and display integrity by monitoring item quantities, accurately shipping and receiving freight, stocking items to fixtures, and managing backstock.
- Help with asset protection by enforcing security measures and prioritizing shrink reduction.
- Assist with additional duties as needed.
Requirements
- Proven experience in retail management or a similar position.
- First consideration will be given to experienced managerial candidates who have demonstrable outdoor hiking, trekking, and camping experience, and understand the gear associated with those activities.
- Even more consideration will be given to those who also have demonstrable fly fishing experience and understand the gear associated with that activity.
- Superior communication and interpersonal skills.
- Strong organizational, technological, and operational skills.
- Strong customer service skills.
- A college Associate's Degree or equivalent work experience.
About Backwoods Retail
Our vision hasn't changed since we opened our doors in 1973. Our mission is to Inspire, Teach, and Equip people to LEAD active, adventurous lives. We value our customers and have always strived to provide the best customer service in the industry. We value innovation, technology, and personal relationships. We believe in having fun, taking ownership of our well-being, customer expectations, putting social responsibility into action, and integrity.
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