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Store Operations Manager

2 months ago

Fort Worth, Texas, United States FirstCash Full time

Store Operations Manager at FirstCash Holdings, Inc.

We are currently seeking a Store Operations Manager to join our team at FirstCash. This position offers a competitive hourly pay rate and the opportunity to earn commission based on performance. As a Store Operations Manager, you will be responsible for managing the day-to-day operations of the store, leading and developing store employees, and maximizing financial goals.

Key Responsibilities:

  • Customer Experience: Facilitate a customer-centric environment, ensuring a positive shopping experience for all customers.
  • Team Development: Train and recruit top talent, providing coaching and guidance to store employees to enhance their skills and performance.
  • Store Operations: Manage store operations, ensuring compliance with company policies and procedures, and maintaining a safe and secure work environment.
  • Financial Management: Analyze financial statements, identifying areas for improvement and implementing strategies to drive profitability.
  • Operational Excellence: Ensure operating standards meet company requirements, maintaining high levels of customer satisfaction and employee engagement.
  • Leadership: Act as manager on duty in the absence of the Store Manager, providing leadership and guidance to store employees.

Requirements:

  • Ability to lift up to 50 pounds.
  • Demonstrated ability to supervise others, providing guidance and coaching to store employees.
  • High School Diploma or equivalent.
  • Detail-oriented with strong organizational skills, ensuring accurate and timely completion of tasks.
  • Cash handling experience required.
  • Excellent work ethic and strong business sense, with a focus on driving sales and profitability.

About FirstCash Holdings, Inc.

FirstCash Holdings, Inc. is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We offer a comprehensive benefits package and opportunities for career growth and development.