Service Excellence Associate

1 week ago


Oxford, Pennsylvania, United States Landhope Realty Company Full time

Company: Landhope Realty Company

Position: Customer Service Associate

Status: Part Time

Shift: Various Shifts Available

Overview: The Customer Service Associate serves as the primary representative of our brand, dedicated to delivering exceptional service to all clients. The foremost responsibility is to create a welcoming environment that encourages repeat visits.

Key Responsibilities:

  1. Provide outstanding customer service to all clients.
  2. Handle transactions efficiently, including operating the cash register and managing inventory.
  3. Ensure compliance with legal requirements regarding age-restricted products.
  4. Maintain cleanliness and organization of the store, both inside and outside.
  5. Assist in stocking and replenishing merchandise to guarantee availability.
  6. Monitor product freshness and manage inventory effectively.
  7. Participate in training programs to enhance service skills and product knowledge.
  8. Adhere to company policies and safety protocols at all times.

Food and Beverage Responsibilities:

  1. Prepare and serve beverages, ensuring quality and cleanliness.
  2. Maintain equipment and supplies in the beverage area.
  3. Follow safety and sanitation guidelines in food preparation.

Qualifications:

  • Strong customer service orientation and interpersonal skills.
  • Ability to work flexible hours, including weekends and holidays.
  • Must be at least 16 years old.
  • Reliable transportation is essential.

Note: This job description outlines the essential functions of the position but is not exhaustive. Responsibilities may evolve as the business needs change.



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