Customer Engagement Representative
1 week ago
Company: Landhope Realty Company
Position: Customer Service Associate
Status: Part Time
Shift: First (Day), Second (Afternoon), Third (Night)
Overview: The Customer Service Associate serves as the primary representative for our brand, ensuring that every customer interaction is met with exceptional service. Our associates are dedicated to creating a welcoming environment, enhancing customer satisfaction, and fostering loyalty.
Key Responsibilities:
- Deliver outstanding customer service to all patrons.
- Manage cash register operations, including scanning items, processing transactions, and providing change.
- Adhere to legal requirements by verifying identification for age-restricted purchases.
- Maintain accurate cash levels in the register and monitor store safety.
- Restock and organize the register area to ensure availability of supplies.
- Greet customers warmly and assist with inquiries promptly.
- Perform cleaning duties to uphold store cleanliness and safety.
- Ensure shelves are stocked and organized, including perishable and non-perishable items.
- Monitor product freshness and rotate stock accordingly.
- Follow all safety and security protocols as outlined in company policies.
Food and Beverage Duties:
- Prepare and serve hot and cold beverages, ensuring quality and cleanliness.
- Maintain the coffee and beverage stations, ensuring supplies are stocked and equipment is operational.
- Adhere to food safety standards and monitor food freshness in the deli area.
Qualifications:
- Strong customer service skills and a friendly demeanor.
- Ability to handle cash transactions accurately.
- Effective communication skills with both customers and team members.
- Willingness to work flexible hours, including weekends and holidays.
- Must be at least 16 years old to apply.
Note: This job description is intended to provide a general overview of the position and is not exhaustive. Responsibilities may evolve as the business needs change.
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