Customer Engagement Representative

1 week ago


Oxford, Pennsylvania, United States Landhope Realty Company Full time

Company: Landhope Realty Company

Position: Customer Service Associate

Status: Part Time

Shift: First (Day), Second (Afternoon), Third (Night)

Overview: The Customer Service Associate serves as the primary representative for our brand, ensuring that every customer interaction is met with exceptional service. Our associates are dedicated to creating a welcoming environment, enhancing customer satisfaction, and fostering loyalty.

Key Responsibilities:

  1. Deliver outstanding customer service to all patrons.
  2. Manage cash register operations, including scanning items, processing transactions, and providing change.
  3. Adhere to legal requirements by verifying identification for age-restricted purchases.
  4. Maintain accurate cash levels in the register and monitor store safety.
  5. Restock and organize the register area to ensure availability of supplies.
  6. Greet customers warmly and assist with inquiries promptly.
  7. Perform cleaning duties to uphold store cleanliness and safety.
  8. Ensure shelves are stocked and organized, including perishable and non-perishable items.
  9. Monitor product freshness and rotate stock accordingly.
  10. Follow all safety and security protocols as outlined in company policies.

Food and Beverage Duties:

  1. Prepare and serve hot and cold beverages, ensuring quality and cleanliness.
  2. Maintain the coffee and beverage stations, ensuring supplies are stocked and equipment is operational.
  3. Adhere to food safety standards and monitor food freshness in the deli area.

Qualifications:

  • Strong customer service skills and a friendly demeanor.
  • Ability to handle cash transactions accurately.
  • Effective communication skills with both customers and team members.
  • Willingness to work flexible hours, including weekends and holidays.
  • Must be at least 16 years old to apply.

Note: This job description is intended to provide a general overview of the position and is not exhaustive. Responsibilities may evolve as the business needs change.



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