Sales Support Specialist
3 days ago
We are seeking a highly organized and detail-oriented Sales Assistant to join our team at Allied Group. As a Sales Assistant, you will play a critical role in ensuring our customers receive the best level of service and expertise.
Key Responsibilities- Assist sales team with daily duties, including entering and following up on returns, credits, and open orders.
- Cross-reference and enter quotes and orders according to customer needs.
- Detail-oriented when reading customer instructions and part requirements.
- Provide exceptional customer service skills when communicating with customers via phone and email.
- Call around to buy out product needed to fulfill customer orders.
- Ability to learn and understand the process for approvals, reports, and various forms.
- Distribute tracking information and key documents when requested by customers.
- Expediting hot orders in a timely manner for customer or job site delivery.
- Support the sales team with consistent communication and follow-up.
- Eye for detail, double-checking accuracy of all orders before being shipped.
- Exceptional organizational skills and ability to be flexible and receptive to everyday variables.
- Maintain an optimistic and driven attitude to learn and excel.
High school diploma required. Basic computer skills, including MS Office and Excel training a plus. Data entry, email software (Outlook), and English fluency with excellent verbal and written communication skills.
We offer an excellent compensation and benefits package, including medical, dental, vision, life, 401(k), disability, and paid time off. Allied Group's people deliver expertise born of experience. We understand the needs of our customers because we know what matters to them most. Our capabilities include on-staff metallurgists, several quality-control specialists, and skilled customized finishing professionals. Opportunity for growth
Must be able to pass physical, background, and drug test.
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