Automotive Sales Consultant

2 hours ago

Moses Lake, Washington, United States Bud Clary Auto Group Full time
Job Title: Automotive Sales Consultant

Bud Clary Auto Group is seeking a highly motivated and customer-focused Automotive Sales Consultant to join our team at Moses Lake Honda & Moses Lake Ford. As an Automotive Sales Consultant, you will be responsible for satisfying the transportation needs of vehicle purchasers, approaching and greeting customers, and assisting them in selecting a vehicle by asking questions and listening carefully to their responses.

Key Responsibilities:
  • Satisfies the transportation needs of vehicle purchasers
  • Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot
  • Assists customers in selecting a vehicle by asking questions and listening carefully to their responses
  • Explains product performance, application, and benefits
  • Describes all optional equipment available for customer purchase
  • Follows dealership procedure to obtain proper identification from customer prior to test drive
  • Offers test drives to all prospects
  • Utilizes dealership sales control and follow-up system
  • Exhibits high level of commitment to customer satisfaction
  • Knows and understands the federal, state, and local laws which govern retail automobile sales
  • Establishes personal sales goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals
  • Attends required product and sales training courses as directed by sales manager
  • Keeps abreast of new products, features, accessories, etc., and their benefits to customers
  • Knows and understands equity and values and can explain depreciation to the customer
  • Ensures that the sales manager has an opportunity to meet each customer
  • Turns in all closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.)
  • Writes complete sales orders and processes paperwork in accordance with established dealership practices
  • Prepares sold vehicles for customer delivery prior to customer arrival
  • Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork
  • Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department
  • Schedules first service appointment
  • Follows up on all post delivery items, tag/title work, we-owes, and special requests to be sure that all customer expectations are met
  • Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
  • Reviews and analyzes personal performance at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively
  • Attends sales meetings
  • Maintains professional appearance
Requirements:
  • High school diploma or equivalent required
  • Valid driver's license required
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills
  • Ability to lift up to 25 pounds
Benefits:
  • Comprehensive benefits package
  • 401(k) plan
  • Paid time off
  • Opportunities for advancement
Equal Employment Opportunity:

Bud Clary Auto Group is an equal employment opportunity employer. We are committed to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status.

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