Operations Manager

6 days ago


Shrewsbury, Massachusetts, United States At Home Stores LLC Full time
Job Summary

The Store Operations Manager is a key leadership role responsible for overseeing the day-to-day operations of an At Home store. This includes managing the store team, ensuring a positive customer experience, and driving sales growth.

Key Responsibilities
  • Team Management: Recruit, train, and develop a high-performing store team to meet business objectives.
  • Customer Experience: Ensure a clean, safe, and inviting store environment that meets customer expectations.
  • Sales Growth: Develop and implement strategies to drive sales growth and meet business targets.
  • Inventory Management: Oversee the receipt, storage, and merchandising of inventory to ensure efficient stockroom operations.
  • Financial Management: Manage store finances, including budgeting, forecasting, and expense control.
  • Operational Efficiency: Identify and implement process improvements to increase operational efficiency and reduce costs.
  • Leadership and Development: Coach and develop store team members to achieve their full potential and support their career growth.
Requirements
  • Leadership Experience: At least 3 years of management experience, with a proven track record of leading high-performing teams.
  • Business Acumen: Strong understanding of business operations, including finance, inventory management, and sales growth strategies.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with store team members, customers, and corporate stakeholders.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Flexibility and Adaptability: Ability to work a flexible schedule, including nights, weekends, and holidays, and adapt to changing business priorities.

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