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Operations Manager

2 months ago

Shrewsbury, Massachusetts, United States At Home Stores LLC Full time
Job Summary

The Store Operations Manager is a key leadership role responsible for overseeing the day-to-day operations of an At Home store. This includes managing the store team, ensuring a positive customer experience, and driving sales growth.

Key Responsibilities
  • Team Management: Recruit, train, and develop a high-performing store team to meet business objectives.
  • Customer Experience: Ensure a clean, safe, and inviting store environment that meets customer expectations.
  • Operations: Oversee store opening and closing procedures, manage inventory, and maintain accurate records.
  • Financial Management: Analyze sales and expense data to develop and execute budgets and financial plans.
  • Strategic Planning: Collaborate with the Store Director to develop and implement business strategies to drive sales growth and customer satisfaction.
Requirements
  • Leadership Experience: At least 3 years of management experience, with a proven track record of leading high-performing teams.
  • Business Acumen: Strong understanding of business operations, including financial management, inventory control, and customer service.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with team members, customers, and stakeholders.
  • Problem-Solving: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Flexibility: Ability to work a flexible schedule, including nights, weekends, and holidays.