Bilingual Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused professional to join our team as a Bilingual Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.
Responsibilities- Establish and maintain strong customer relationships through regular communication and follow-up.
- Provide prompt, accurate, and friendly customer service, addressing inquiries and resolving issues related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-centric approach to educate clients about insurance options and provide personalized recommendations.
- Maintain a high level of productivity and work ethic, with a strong commitment to success and customer satisfaction.
- Bilingual English/Spanish proficiency required.
- Excellent interpersonal, communication, and organizational skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Self-motivated and detail-oriented, with a strong focus on customer service.
- Ability to learn and adapt to new computer functions and systems.
- Property & Casualty license required (must be obtained within 30 days of hire).
- Life and Health license required (must be obtained within 30 days of hire).
We offer a competitive compensation package, including base pay, bonus opportunities, and a comprehensive benefits program. If you are a motivated and customer-focused professional looking for a rewarding career with growth potential, we encourage you to apply.
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Bilingual Customer Service Representative
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Katy, Texas, United States Staff My Agency Full time{"title": "Customer Service Representative", "description": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional service to our clients, answering their questions, and resolving their issues in a timely and...
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