Customer Service Representative
1 month ago
Job Summary:
We are seeking a highly skilled and bilingual Customer Service Representative to join our team at Inframark. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through phone and in-person interactions. You will be the primary point of contact for customers, handling and resolving their inquiries and concerns in a professional and timely manner.
Responsibilities:
* Respond to customer inquiries and resolve issues in a professional and timely manner
* Provide accurate and timely information to customers regarding their orders and accounts
* Process customer orders and transactions accurately and efficiently
* Maintain accurate records of customer interactions and transactions
* Collaborate with internal teams to resolve customer issues and improve customer satisfaction
Requirements:
* High school diploma or equivalent required
* 1 year of customer service experience required
* Bilingual skills in English and Spanish required
* Basic proficiency in Microsoft Office applications and internet required
* Ability to work in a fast-paced environment and meet productivity standards
What We Offer:
* Competitive salary and benefits package
* Opportunities for career growth and advancement
* Collaborative and dynamic work environment
Equal Opportunity Employer:
Inframark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.
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