Director, Client Service USA

1 month ago


Atlanta, Georgia, United States Advantage Group Full time
Job Opportunity

Advantage Group International is seeking a seasoned professional to join our team as a Director, Client Service USA. This role will play a critical part in developing mutually beneficial relationships with CPG and Retail clients, driving 2-way growth through consistent client value delivery and retention, expansion, and acquisition.

About the Role

The successful candidate will have 5-10 years of commercial CPG/Retail industry experience, with a strong background in client-facing data-led professional services. They will be responsible for building strong client relationships, ensuring clients receive an excellent client experience, and gaining value and insights from Advantage.

Key Responsibilities
  • Achieve sales and profit goals by maximizing client retention, expansion, and acquisition
  • Build strong client relationships and ensure they receive an excellent client experience and gain value and insights from Advantage
  • Ensure clients are actively engaged and put our insights and recommendations into action
  • Enhance the Advantage brand within the CPG/Retail community through keynote presentations, conference/association participation, white papers, published articles, and other efforts
  • Contribute to innovations and piloting new approaches as we further develop our end-to-end Client Engagement experience
What We Offer

Advantage Group offers a stable company with an established client base, a flexible culture, intelligent and passionate team members, unique business positioning, and new opportunities around every corner. We provide a competitive salary package, including health benefits and 401k matching, a generous leave policy, and a winter holiday office closure.

Join us in our journey of helping businesses be better together.



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