Client Engagement Director
2 days ago
At PRGX Global, Inc., we are seeking a highly skilled Client Engagement Director to join our team. As a key member of our organization, you will be responsible for maintaining strong relationships with our clients, ensuring their expectations are met, and driving revenue growth.
Key Responsibilities:
- Manage key client relationships and serve as the primary contact for the client.
- Develop and maintain strong strategic relationships with multiple contact levels at the client.
- Monitor performance and client adoption of PRGX's offerings.
- Ensure complex issues are resolved and conduct regular check-ins with clients.
- Upsell and cross-sell PRGX solutions to clients.
- Communicate key findings to internal stakeholders and drive continuous improvement.
Requirements:
- Bachelor's degree in business administration or related field.
- Minimum 10 years' experience in client engagement, client relationship management, or similar role.
- Deep subject matter expertise of the source-to-pay and/or procure-to-pay cycles.
- Experience selling complex solutions into the Accounts Payable, category management, and/or procurement functions within large grocery, retail, and/or Fortune 500 companies.
About PRGX Global, Inc.
PRGX Global, Inc. is a leading provider of software and services to maximize our clients' revenue recovery and drive margin improvement with their source-to-pay data.
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