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Service Response Center Representative

1 month ago

Brockton, Massachusetts, United States Signature Healthcare Full time
Job Summary

We are seeking a highly skilled and customer-focused Service Response Center Representative to join our team at Signature Healthcare. As a key member of our Service Response Center, you will be responsible for providing exceptional customer service to patients, visitors, and staff.

Key Responsibilities
  • Process customer requests in a timely and efficient manner
  • Develop a thorough knowledge of the hospital facility and services
  • Collaborate with team members and other support service departments
  • Document, communicate, and dispatch service requests to staff
  • Provide excellent listening and telephone skills
  • Effective professional communication and interfacing with customers and co-workers
  • Ability to read, write, speak, and understand English fluently
Requirements
  • High School Graduate or GED Required
  • Healthcare experience desired
  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Strong communication and teamwork skills
What We Offer

As a Service Response Center Representative at Signature Healthcare, you will have the opportunity to work in a dynamic and supportive environment. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.