Business Development and Client Services Director

3 days ago


Atlanta, Georgia, United States Rohadfox Corporation Full time

Rohadfox Corporation is a leading Construction Management Firm seeking a seasoned Client Services Manager to join their dynamic Corporate Team. This role requires an individual with a strong background in Water and Wastewater Construction, as well as exceptional business development skills to drive new relationships and foster ongoing client partnerships.

Key Responsibilities:

Business Development:

  • Lead business development pursuits, including strategies, capture plans, proposals, and presentations.
  • Manage the business development team in preparing for and participating in client interviews, including authoring client presentations and managing team preparation.
  • Leverage personal and client relationships to secure additional opportunities.
  • Develop individual client relationship management plans and be accountable for regular relationship building and business growth.
  • Share knowledge of technologies, market trends, competitive intelligence, and client account growth strategies.
  • Develop business development budget estimates and manage such budgets without overruns.
  • Maintain business development tracking and reporting systems for current and future pursuits.
  • Attend relevant business conferences and networking events to build professional relationships.

Water/Wastewater Sector:

  • Perform project management duties on multiple projects and/or programs.
  • Perform project-related tasks to complete projects on time and within budget.
  • May be required to work evenings and weekends to meet proposal deadlines.
  • Lead technical proposal preparation efforts and presentations, as well as deliver client interviews and foster overall client expectations.
  • Mentor engineering staff and recruit new technical staff.
  • Lead or assist project teams in developing facility and/or utility master plans.
  • Complete specific portions of assigned tasks and/or lead task teams, working closely with engineers, designers, and project managers.
  • Participate in on-site testing, startup, or troubleshooting of water or wastewater facilities or infrastructure.
  • Be active in professional societies in which clients or potential clients are members.
  • Conduct work to appropriate professional standards and to the firm's QA/QC requirements, participating in QA/QC programs for other projects as requested by managers.
  • Perform schedule reviews on construction projects and maintain/develop design schedules for design projects.

Requirements:

  • Bachelor's and/or Master's degree in Civil or Environmental Engineering.
  • A licensed Professional Engineer (PE) is preferred; we will consider a PMP certification, DBIA certification, or CM certification or ability to obtain within 12-15 months.
  • At least 10 years of water/wastewater management experience in municipal water, wastewater, water resource, and/or conveyance projects.
  • Experience managing Water/Wastewater Design-Build projects, including the development of scope, schedule, and budget and the subsequent monitoring of cost and schedule, is highly desirable.
  • Significant experience in pumping station and pipeline construction.
  • Strong understanding of consulting engineering business and municipal agencies.
  • Strong business development, proposal preparation, and marketing skills.
  • Excellent written and verbal communication skills with proven ability to conduct effective presentations and written report preparation.
  • The ability to prioritize, track budgets, project schedules, and anticipate associated upcoming tasks.
  • Ability to demonstrate established performance in fast-moving environments with challenging deadlines and requirements.
  • Demonstrated ability to build and lead sales teams, develop successful capture strategies, and lead the delivery of quality proposals.
  • Ability to work effectively with diverse and strong personalities.


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