Service Manager

6 days ago


Benton Harbor, Michigan, United States Gpac Full time
Service Manager Opportunity

Gpac is partnering with a reputable equipment company to find a skilled Service Manager. As a key member of the team, you will oversee the scheduling of technicians' work schedules and approve time off. Ideal candidates will have a minimum of 2 years of management experience or a combination of 5 years of diesel repair and service management experience.

Key Responsibilities:
  • Develop contracts for contractors with ongoing equipment rentals or purchase needs
  • Train service staff on best practices for customer satisfaction and brand promotion
  • Establish and maintain a priority system for scheduling service work, both customer and internal
  • Manage work order systems, including invoice logging, and generate service invoices
  • Ensure timely completion and filing of manufacturer warranty and Product Improvement Program claims
  • Schedule and assign job and work areas to employees based on their skills and knowledge
  • Ensure the Service Department has the necessary tools and service equipment is available and maintained in good working order
  • Make recommendations for the purchase of service vehicles and maintain vehicles according to manufacturer's requirements
  • Coordinate dealership training programs and service-related customer clinics
  • Conduct yourself in a professional manner at all times, both inside and outside the dealership
  • Monitor metrics on a monthly basis to ensure achievement of departmental goals
Requirements:
  • High School diploma or equivalent required (Associates or Bachelor's degree preferred)
  • 3+ years of experience in a Service Manager position or background as a Service Tech/Mechanic
  • Excellent communication and leadership skills
  • Ability to thrive in a fast-paced environment and handle pressure

Gpac is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are committed to delivering the right solutions at the right time.



  • Benton Harbor, Michigan, United States Gordon Food Service Full time

    Join Our Team as a Part Time Store AssociateGordon Food Service is a leading provider of food and supplies to small food service operators, families, non-profit organizations, and more. We are seeking a Part Time Store Associate to join our team at our retail division.Key Responsibilities:Provide exceptional customer service to our customersAssist with sales...

  • Van Delivery Driver

    2 days ago


    Benton Harbor, Michigan, United States Gordon Food Service Full time

    Job SummaryGordon Food Service is seeking a skilled Van Delivery Driver to join our team. As a Van Delivery Driver, you will be responsible for delivering products to our customers in a timely and professional manner.Key ResponsibilitiesDeliver products to customers in a courteous and efficient mannerOperate a van in a safe and professional mannerPerform...


  • Benton Harbor, Michigan, United States Vomela Specialty Company Full time

    Join Our Team as a Customer Service RepresentativeVomela Specialty Company is on the lookout for a dedicated Customer Service Representative to enhance our team. This role is essential in fostering strong relationships with our clients by managing order processing, addressing customer inquiries, and ensuring overall satisfaction.As a vital contributor to our...


  • Benton Harbor, Michigan, United States Hampton Inn Benton Harbor, 1921 Pipestone Rd Benton Harbor, Full time

    Job OverviewPosition: Front Desk AgentCompany: Hampton Inn Benton HarborThe Front Desk Agent plays a crucial role in delivering outstanding customer service and managing guest reservations. This position requires a blend of clerical tasks and interpersonal skills to ensure a pleasant experience for all guests.Key ResponsibilitiesReservation Management:Handle...


  • Benton Harbor, Michigan, United States Hampton Inn Benton Harbor, 1921 Pipestone Rd Benton Harbor, Full time

    Job OverviewThe Front Desk Agent plays a crucial role in delivering outstanding service to guests, overseeing bookings, and fostering positive interactions with visitors. This position encompasses various administrative tasks and necessitates prompt and courteous handling of guest inquiries and concerns.Key ResponsibilitiesReservation Management:Handle and...


  • Benton Harbor, Michigan, United States Randstad Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact center, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key Responsibilities:Manage...


  • Benton Harbor, Michigan, United States Randstad Full time

    Position Overview:Are you ready to elevate your career in customer support? We are seeking dedicated individuals who thrive in a dynamic environment and are committed to delivering exceptional service. This role involves assisting our valued partners and customers through various communication channels, ensuring their needs are met with professionalism and...


  • Benton Harbor, Michigan, United States Hampton Inn Benton Harbor, 1921 Pipestone Rd Benton Harbor, Full time

    Job OverviewPosition Title: Front Desk AgentCompany Overview: Atira Hotels is committed to providing exceptional hospitality experiences.Role Summary: The Front Desk Agent plays a crucial role in ensuring guest satisfaction by delivering outstanding customer service, managing bookings, and fostering positive relationships with visitors.Key...


  • Benton Harbor, Michigan, United States Randstad Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact center, you will be responsible for providing exceptional customer service to our trade partners, consumers, and internal process partners via phone, chat,...


  • Benton Harbor, Michigan, United States Zolman Tire Inc Full time

    Job SummaryZolman Tire Inc. is seeking a highly skilled and experienced Fleet Service Technician to join our team at our Benton Harbor location. As a key member of our service team, you will be responsible for the efficient diagnosis, repair, and preventive maintenance of commercial vehicles, as well as the replacement of general automotive parts and...


  • Benton Harbor, Michigan, United States Taco Bell Full time

    Position OverviewA Restaurant Supervisor plays a crucial role in overseeing daily operations and ensuring exceptional service standards are met. This position involves leading a dedicated team to achieve operational goals and maintain a high level of customer satisfaction.Key ResponsibilitiesOversee team members to ensure adherence to service...


  • Benton Harbor, Michigan, United States Randstad North America, Inc. Full time

    About Randstad North America, Inc.We are a leading provider of staffing and recruitment services, dedicated to helping businesses like yours succeed. Our team of experts is passionate about delivering exceptional customer experiences and driving business growth.Job SummaryWe are seeking a highly motivated and customer-focused Call Center Representative to...

  • Marketing Manager

    3 weeks ago


    Benton Harbor, Michigan, United States SERVPRO of Berrien County Full time

    About the Role:SERVPRO of Berrien County is seeking a highly motivated and experienced Sales Manager to join our team. As a Sales Manager, you will be responsible for leading our marketing team and developing and implementing an annual marketing plan that promotes our services and develops a diverse customer base.Key Responsibilities:Develop and implement a...


  • Benton Harbor, Michigan, United States Pilot Company Full time

    About Pilot CompanyPilot Company is a leading network of travel centers with a strong presence in the industry. With over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces, we are a major player in the energy and logistics sector.Our energy and logistics division is a top supplier of fuel,...


  • Benton Harbor, Michigan, United States Randstad Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Service: Respond to customer...

  • Dietitian Manager

    4 days ago


    Benton Harbor, Michigan, United States Royalton Manor Full time

    About the RoleWe are seeking a highly skilled Registered Dietitian to lead our culinary department at Royalton Manor. As a key member of our team, you will be responsible for providing clinical assessments, planning diets, and overseeing the operations of our food service department.Key ResponsibilitiesOversee the purchase of food and supplies within budget...


  • Benton Harbor, Michigan, United States Belletirecareers Full time

    Job Summary:Belletirecareers is seeking a highly motivated and customer-focused Assistant Store Manager to join our team. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, managing store operations, and driving sales growth.Key Responsibilities:Build strong relationships with customers to...


  • Benton Harbor, Michigan, United States AllSearch Recruiting Full time

    Job OverviewField Service Technician - Construction - Competitive Salary up to $31.00/hourOur client is in search of a proficient Field Service Technician to enhance their workforce. This role is pivotal in managing the execution of highways, bridges, utilities, and various infrastructure initiatives across diverse sectors, ensuring compliance with...


  • Benton Harbor, Michigan, United States Spectrum Human Services Full time

    Job OverviewSPECTRUM COMMUNITY SERVICES, an affiliate of Spectrum Human ServicesDedicated to Delivering Quality Services and Enhancing Lives in the CommunityPosition: Program AdministratorThis is a full-time, salaried, exempt role aimed at overseeing multiple SWRO Residential Programs.Key ResponsibilitiesThe Program Administrator is responsible for fostering...


  • Benton Harbor, Michigan, United States AllSearch Professional Staffing Inc Full time

    Construction Field Service Specialist - Competitive Salary - Benton Harbor, MIAllSearch Professional Staffing Inc is looking for a dedicated Construction Field Service Specialist to enhance our team. This role is vital in managing the execution of roadways, bridges, utilities, and various infrastructure initiatives across diverse sectors, ensuring compliance...