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Program Operations Manager

2 months ago


Benton Harbor, Michigan, United States Spectrum Human Services Full time
Job Overview

SPECTRUM COMMUNITY SERVICES, an affiliate of Spectrum Human Services

Dedicated to Delivering Quality Services and Enhancing Lives in the Community

Position: Program Administrator

This is a full-time, salaried, exempt role aimed at overseeing multiple SWRO Residential Programs.

Key Responsibilities

The Program Administrator is responsible for fostering a corporate culture that emphasizes Person Centered Planning. This role advocates for individuals with disabilities, both within the organization and in the broader community. The administrator will:

  • Provide guidance and support to mid-level managers and clinical staff.
  • Lead initiatives that align with the agency's mission and objectives.
  • Assume oversight responsibilities in the absence of the Director, ensuring positive outcomes for the assigned region.
  • Implement and monitor personnel, clinical, financial, and administrative protocols.
  • Contribute to the development and revision of the region's strategic plan, focusing on measurable outcomes.
  • Encourage culturally competent, recovery-oriented practices and collaborative decision-making.
Qualifications

Education:

  • Bachelor's Degree or an equivalent combination of education and experience.

Experience:

  • A minimum of four years in a supervisory or management role within the mental health sector or similar management experience.
  • Experience collaborating with clinical personnel and understanding various professional scopes of practice.

Knowledge, Skills, and Abilities:

  • Flexibility in scheduling.
  • Proficient in computer applications, including word processing and spreadsheets.
  • Familiarity with County Community Mental Health Systems and local resources.
  • Ability to follow complex instructions and work collaboratively in a professional environment.
  • Strong independent judgment and decision-making skills.
  • Experience in developing policies and procedures.
  • Capability to work autonomously while exercising sound judgment.
Requirements
  • Completion of personnel hiring prerequisites upon acceptance of the job offer.
  • Provision of three professional references.
  • Access to reliable transportation.
  • Possession of a valid driver's license.