Systems Business Analyst

2 weeks ago


South Burlington, Vermont, United States New England Federal Credit Union Full time
Systems Business Analyst

We are in search of a proficient Systems Business Analyst to become a vital part of our innovative team. In this role, you will collaborate closely with the Business Systems Supervisor to assess and document organizational requirements, support operational systems, and promote process enhancements. Your duties will encompass resolving issues, evaluating system upgrades, maintaining comprehensive documentation, and working alongside internal stakeholders and vendors.

Key Responsibilities:

  • Offer user assistance and resolve application-related issues
  • Evaluate and troubleshoot system modifications
  • Maintain thorough documentation of processes and applications
  • Engage with stakeholders to capture requirements
  • Support project planning and monitoring
  • Participate in cross-training with team members for backup support

Preferred Qualifications:

  • Three to five years of applicable experience
  • Bachelor's degree in a relevant discipline
  • Previous experience in the financial services sector
  • Understanding of credit union regulations
  • Familiarity with Fiserv DNA is advantageous

Employee Benefits:

  • Comprehensive medical, dental, and vision coverage
  • Mental health support
  • 401(k) retirement plan
  • Variable compensation based on performance
  • 11 recognized holidays

E.O.E.



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