Client Support Specialist

2 weeks ago


Independence, Kansas, United States PIB Group Full time

Position: Customer Service Representative

We are seeking individuals who take genuine pleasure in assisting customers. As a Customer Service Representative in our esteemed Referencing contact center, your primary role will involve obtaining and finalizing customer references by reaching out to their designated referees via phone, aiding them in securing their new rental properties. Additionally, you will play a crucial role in identifying and investigating potential fraudulent applications to minimize risks for our letting agents and landlords.

Candidate Profile:

We are eager to connect with enthusiastic, motivated, and approachable individuals who are committed to excelling in their roles.

To ensure we consistently surpass our customers' expectations, we would like you to showcase the following skills:

  • A strong passion for customer service
  • Ability to establish rapport with diverse customer types
  • Exceptional communication skills, both verbal and written
  • Team-oriented mindset: our success relies on collective efforts and efficient teamwork
  • Confidence in managing your workload and addressing issues with professionalism and composure
  • Comfortable working in a fast-paced, target-driven environment

In addition to a competitive base salary and performance-related bonuses, we offer an array of fantastic perks. Our office features a Chill Out room equipped with a pool table, TV, and gaming consoles, along with complimentary parking, tea/coffee, and fresh fruit.

Working Hours: We implement annualized hours to ensure we are available during peak customer demand in the busy summer months. A typical workday consists of 7.5 hours, which may extend to 8.5 hours during peak periods. Any additional hours worked can be compensated with time off during quieter months. You will also participate in a Saturday shift on a rotating basis between 9:00 AM and 4:00 PM.

Additional Information:

Collaboration is fundamental to our operations. We believe that working together as a unified team enhances the experience for our customers, our businesses, and our team members. We provide excellent compensation, outstanding benefits, and significant career advancement opportunities.

PIB Group is an equal opportunity employer, dedicated to fostering a diverse and inclusive workforce. We do not discriminate based on race, color, gender, religion, disability, age, sexual orientation, or any other legally protected characteristic.

Your application will be handled with the utmost confidentiality.

As part of our HomeLet brand, we collaborate with tenants, landlords, and letting agents to deliver an award-winning referencing service alongside a comprehensive suite of insurance products.

Benefits: Competitive compensation and benefits package.



  • Independence, Kansas, United States West Quay Full time

    West Quay Ltd - Client Support Representative Job Application FormWe are seeking a Client Support Representative to become a part of our welcoming customer service team. In this position, your primary responsibility will be to handle incoming inquiries from clients placing orders or seeking information. You may also assist in other areas such as outbound...


  • Independence, Kansas, United States Serco Group Full time

    Corporate Customer Support SpecialistJob Overview: Join our dedicated team at Serco Group, a leading provider of public sector customer services, where you will play a crucial role in delivering high-quality support to our clients.Role Summary: As a Corporate Customer Support Specialist, you will be the first point of contact for various services, assisting...


  • Independence, Kansas, United States Kaizen Lab Inc. Full time

    Nous recherchons un Spécialiste en Marketing et Support Client motivé pour un poste à temps plein au sein de notre équipe dynamique. Rôle et Responsabilités : En tant que membre clé de notre équipe, vous serez responsable de l'appui aux efforts de conception, de marketing et de communication tout en soutenant notre base de clients. Ce poste junior...


  • Independence, Kansas, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:SecretSuitability:Public TrustJob Family:Systems AdministrationJob Qualifications:Skills: Customer Support, IT Service Management, Service DeskCertifications:Experience: 3+ years of relevant experienceCitizenship Required:YesJob Overview:We are...


  • Independence, Kansas, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:SecretSuitability:Public Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Customer Support, IT Service Management, Service DeskCertifications:Experience:3 + years of relevant experienceUS Citizenship...

  • IT Support Specialist

    2 weeks ago


    Independence, Kansas, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:SecretSuitability:Public Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Customer Support, IT Service Management, Service DeskCertifications:Experience:3+ years of relevant experienceUS Citizenship Required:YesJob...


  • Independence, Kansas, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret/SCISuitability:Public TrustJob Family:Systems AdministrationJob Qualifications:Skills: Desktop Computers, Operating Systems, TroubleshootingCertifications: Security+, CE - Sec+ CEExperience: 3+ years of relevant experienceUS...


  • Independence, Kansas, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret/SCISuitability:Public TrustJob Family:Systems AdministrationJob Qualifications:Skills: Desktop Systems, Operating Systems, TroubleshootingCertifications: Security+, CE - Sec+ CEExperience: 3+ years of relevant experienceUS...


  • Independence, Kansas, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret/SCISuitability:Public TrustJob Family:Systems AdministrationJob Qualifications:Skills: Desktop Computers, Operating Systems, TroubleshootingCertifications: Security+, CE - Sec+ CEExperience: 3+ years of relevant experienceUS...


  • Independence, Kansas, United States Goencon Full time

    **Goencon****Customer Service Administrator**At Goencon, we pride ourselves on over 50 years of excellence in the mechanical contracting industry, with a steadfast commitment to customer satisfaction. Our reputation as a leading design-build contractor is built on delivering innovative indoor comfort and energy solutions to both commercial and residential...


  • Independence, Kansas, United States General Dynamics Information Technology Full time

    Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Suitability: Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Support, IT Service Management, Service Desk Certifications: Experience: 3+ years of relevant experience US...


  • Independence, Kansas, United States Management Recruiters International Full time

    About the Company:Management Recruiters International is a premier executive search firm specializing in the solar, renewable energy, and energy storage sectors. Our team of recruiting experts is well-connected within the industry, collaborating with some of the most reputable and rapidly expanding companies in renewable energy. We have successfully placed...


  • Independence, Kansas, United States Indigo Books & Music Full time

    Customer Experience RepresentativePart-time | Stratford, ONCompany OverviewAt Indigo, we are passionate about storytelling and creating memorable experiences. We seek enthusiastic, customer-oriented individuals who can help us fulfill our mission across our numerous Indigo, Indigospirit, Chapters, and Coles locations throughout Canada. We provide a range of...


  • Independence, Kansas, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:SecretSuitability:Public Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Customer Support, IT Service Management, Help DeskCertifications:Experience:3+ years of relevant experienceUS Citizenship Required:YesJob...


  • Independence, Kansas, United States Fitzii Full time

    Fitzii is a prominent name in the public accounting sector, recognized for its commitment to excellence and client satisfaction. Our firm prides itself on fostering a collaborative environment where every team member plays a vital role in our success. As a valued member of our team, you will find that we prioritize the needs of our clients, ensuring that we...

  • Sanitation Specialist

    2 weeks ago


    Independence, Kansas, United States KBS Full time

    About the Opportunity KBS, a leader in facility services across North America, is seeking a dedicated Sanitation Specialist to contribute to our mission of maintaining clean and healthy environments. Company Overview At KBS, our culture is defined by our core principles of trust, reliability, innovation, and service. We believe in the dignity of all work and...


  • Independence, Kansas, United States Goencon Full time

    GoenconCustomer Service AdministratorWe are a leading mechanical contracting firm with a strong commitment to customer satisfaction. Our company specializes in providing innovative indoor comfort and energy solutions for both commercial and residential clients.Position OverviewGoencon is in search of a skilled service department administrator who possesses...


  • Independence, Kansas, United States West Quay Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Advisor to join our dynamic call centre team at West Quay Ltd. As a key member of our customer service department, you will be responsible for providing exceptional service to our customers through various communication channels.Key Responsibilities:Respond to customer...


  • Independence, Kansas, United States cove Full time

    Job OverviewAbout YouYou have a solid background in Customer Support within a B2B SaaS environment, adept at assisting clients and managing incoming customer inquiries. Your previous roles involved complex product offerings with frequent updates and enhancements. You may have held a position as a Customer Support Manager, where you directly oversaw customer...

  • Culinary Specialist

    2 weeks ago


    Independence, Kansas, United States Hatch Talent Solutions Full time

    Position OverviewHatch Talent Solutions is seeking a skilled Culinary Specialist to join our dynamic team in the hospitality sector. This role is essential for delivering exceptional dining experiences to our clients.Key ResponsibilitiesPrepare and present high-quality dishes that meet the standards of our clientele.Collaborate with kitchen staff to ensure...