Strategic Enterprise Client Success Manager

2 weeks ago

American Fork, Utah, United States LVT Corp Full time
ABOUT LVT CORP

LVT Corp is dedicated to enhancing global safety and security through swiftly deployable security solutions powered by our proprietary SaaS platform. Our comprehensive safety and security ecosystem simplifies the protection of various physical environments through intelligent automation and actionable insights. As a leader in the IoT sector, our systems are utilized nationwide and embraced by Fortune 500 companies that align with our vision.

ROLE OVERVIEW
In the capacity of an Enterprise Customer Success Manager at LVT Corp, you will serve as the primary liaison for our enterprise clients. Your role is vital in ensuring client satisfaction, nurturing enduring relationships, and facilitating the effective implementation of our solutions. The ideal candidate will have a profound understanding of client requirements, outstanding communication abilities, and a fervor for technology.

KEY RESPONSIBILITIES
  1. Client Relationship Management:
    • Establish and nurture robust, strategic relationships with key stakeholders within client organizations.
    • Serve as the primary contact for enterprise clients, addressing inquiries, concerns, and ensuring overall satisfaction.
  2. Onboarding and Implementation:
    • Collaborate with internal teams to guarantee a seamless onboarding experience for new enterprise clients.
    • Provide guidance and support throughout the implementation phase, ensuring clients derive maximum value from LVT Corp's solutions.
  3. Training and Education:
    • Facilitate training sessions to inform clients about the full range of our product capabilities.
    • Keep clients updated on new features, enhancements, and best practices to optimize their utilization of LVT Corp's solutions.
  4. Account Health Monitoring:
    • Proactively oversee customer accounts to identify potential challenges and address them preemptively.
    • Collaborate closely with the technical support team to resolve any technical issues swiftly.
  5. Renewal Management:
    • Work alongside the sales team to ensure timely contract renewals.
    • Identify opportunities for upselling and cross-selling based on client needs and usage patterns.
  6. Feedback Collection:
    • Collect feedback from clients and relay insights to internal teams for product enhancement.
    • Advocate for client needs within the organization to drive continuous improvement of our solutions.
QUALIFICATIONS
  • Bachelor's degree in Business, Marketing, or a related discipline.
  • Demonstrated experience in a customer success or account management role, ideally within the enterprise technology domain.
  • Strong knowledge of video surveillance, analytics, or related technologies.
  • Exceptional communication and interpersonal skills.
  • Aptitude for analyzing data and deriving actionable insights.
  • Proactive problem-solving abilities and a client-focused mindset.
WHY WORK WITH US
  • Founder-led and employee-driven organization
  • Opportunity to create impact in your role
  • Value-driven decision-making
  • Stable yet rapidly growing environment
  • Industry leader in transforming B2B security solutions
BENEFITS
  • Comprehensive health, vision, and dental coverage for you and your family. Including supplemental and life insurance, company-funded HSA contributions, and an Employee Assistance Program (EAP).
  • 401(k) With up to 4% matching contribution
  • Time Off & Paid Holidays - Empowering employees to prioritize their well-being
  • Stock Options - Every full-time employee has the chance to be a stakeholder in the company and share in our success.
  • Paid Parental Leave - Support for your growing family during your time away from work.
  • Company Events - Seasonal celebrations and gatherings to foster team spirit.
  • Charitable Opportunities - LVT Corp organizes volunteer groups to assist in community service projects.
  • Wellness Initiatives - Regular access to health professionals and seminars promoting overall wellness.
  • And More - Scholarship opportunities for employees and their dependents, discounted services, and chances to attend local events.
HR POLICY
We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment.

  • Strategic Customer Success Manager

    1 month ago

    American Fork, Utah, United States LVT Corp Full time

    {"title": "Enterprise Customer Success Manager", "subtitle": "Secure the Future of Our Clients", "content": "LVT Corp is on a mission to revolutionize the security industry with our cutting-edge technology. As an Enterprise Customer Success Manager, you will be the primary point of contact for our enterprise-level clients, ensuring their satisfaction and...

  • Enterprise Customer Success Manager

    3 weeks ago

    American Fork, Utah, United States LVT Corp Full time

    About LVT CorpLVT Corp is a pioneering company dedicated to making the world a safer and more secure place through innovative security hardware and software solutions. Our cutting-edge technology enables the rapid deployment of security systems, making it easy to secure any physical environment through intelligent automation and actionable insights.About...

  • Strategic Enterprise Account Manager

    1 month ago

    American Fork, Utah, United States LVT Corp Full time

    About LVT CorpLVT Corp is a pioneering company dedicated to enhancing global safety and security through cutting-edge, rapidly deployable security hardware and a proprietary Software as a Service (SaaS) platform. Our comprehensive safety and security ecosystem empowers organizations to secure any physical environment with intelligent automation and...

  • Enterprise Customer Success Manager

    1 month ago

    American Fork, Utah, United States LVT Corp Full time

    {"title": "Enterprise Customer Success Manager", "description": "About LVT CorpLVT Corp is dedicated to making the world a safer and more secure place through innovative security solutions. Our cutting-edge technology enables rapid deployment of security hardware, running on a proprietary SaaS platform. This enterprise-grade safety and security ecosystem...

  • Enterprise Customer Success Manager

    1 week ago

    American Fork, Utah, United States LVT Corp Full time

    About LVT CorpLVT Corp is a pioneering company dedicated to enhancing global safety and security through innovative, rapidly deployable security hardware and a proprietary SaaS platform. Our cutting-edge enterprise-grade safety and security ecosystem empowers organizations to secure any physical environment with intelligent automation and actionable...

  • Senior Client Success Manager

    2 months ago

    American Fork, Utah, United States LVT Corp Full time

    ABOUT LVT CORP LVT Corp is dedicated to enhancing global safety and security through innovative, rapidly deployable security solutions powered by our proprietary SaaS platform. Our advanced safety and security ecosystem simplifies the protection of various physical environments through intelligent automation and actionable insights. As a leader in the IoT...

  • Enterprise Customer Success Manager

    3 hours ago

    American Fork, Utah, United States LVT Corp Full time

    About LVT CorpLVT Corp is a leading provider of security solutions, dedicated to making the world a safer and more secure place. Our innovative approach to security hardware and software enables us to deliver cutting-edge solutions that meet the evolving needs of our clients.About This RoleWe are seeking an experienced Enterprise Customer Success Manager to...

  • Enterprise Customer Success Manager

    2 weeks ago

    American Fork, Utah, United States LVT Corp Full time

    About LVT CorpLVT Corp is a pioneering company dedicated to enhancing global safety and security through innovative, rapidly deployable security hardware and software solutions. Our cutting-edge, enterprise-grade safety and security ecosystem empowers organizations to secure any physical environment through intelligent automation and actionable...

  • Enterprise Account Manager

    3 days ago

    American Fork, Utah, United States LVT Corp Full time

    {"title": "Enterprise Account Executive", "description": "About LVT CorpLVT Corp is a pioneering company in the IoT space, dedicated to making the world safer and more secure through innovative security hardware and software solutions. Our enterprise-grade safety and security ecosystem enables the rapid deployment of security solutions in various physical...

  • Customer Success Manager

    4 days ago

    American Fork, Utah, United States LVT Corp Full time

    {"title": "Enterprise Customer Success Manager", "description": "About LVT CorpLVT Corp is a pioneering company dedicated to enhancing global safety and security through innovative, rapidly deployable security hardware and a proprietary SaaS platform. Our cutting-edge safety and security ecosystem empowers organizations to secure any physical environment...

  • Strategic Vice President

    1 month ago

    American Fork, Utah, United States LVT Corp Full time

    About LVT CorpLVT Corp is a pioneering company dedicated to enhancing global security and safety through innovative, rapidly deployable security hardware and software solutions. Our cutting-edge enterprise-grade safety and security ecosystem empowers organizations to secure any physical environment with intelligent automation and actionable insights.About...

  • Enterprise Account Executive

    2 days ago

    American Fork, Utah, United States LVT Corp Full time

    About LVT CorpLVT Corp is a leading provider of security hardware and software solutions. Our mission is to make the world a safer and more secure place through innovative technology.About the RoleWe are seeking an experienced Enterprise Account Executive to join our sales team. This individual will play a critical role in managing and growing key client...

  • Strategic Account Director

    4 weeks ago

    American Fork, Utah, United States Henry Schein Full time

    About the RoleWe are seeking a highly skilled Strategic Account Director to join our team at Henry Schein One. As a key member of our organization, you will be responsible for establishing and maintaining high-profile relationships with our largest customers.Key ResponsibilitiesAchieve revenue and new bookings quota serving Henry Schein One's largest...

  • Vice President of Client Strategy

    3 weeks ago

    American Fork, Utah, United States Chamber Full time

    About Chamber:Chamber Media is a leading creative performance agency that specializes in developing innovative marketing strategies for our clients. Our team of experts is dedicated to delivering exceptional results and driving business growth through creative video ads and strategic media buying.The Role:We are seeking a seasoned and strategic leader to...

  • Director of Strategic Accounts

    4 days ago

    American Fork, Utah, United States Henry Schein Full time

    Job SummaryThis role is responsible for driving revenue growth and customer satisfaction through strategic account management. The ideal candidate will have a proven track record of success in managing large, complex accounts and leading high-performing teams.Key ResponsibilitiesDevelop and execute account plans to drive revenue growth and customer...

  • Technical Account Manager

    2 days ago

    American Fork, Utah, United States LVT Corp Full time

    About LVT CorpLVT Corp is a pioneering company dedicated to enhancing global safety and security through innovative, rapidly deployable security hardware and a proprietary SaaS platform. Our cutting-edge enterprise-grade safety and security ecosystem empowers users to secure various physical environments through intelligent automation and actionable...

  • Technical Account Manager

    3 days ago

    American Fork, Utah, United States Henry Schein Full time

    Job SummaryThis position is responsible for coordinating activities with internal departments, external third parties, and new Enterprise customers to ensure a smooth systems implementation experience, training, and customer contact. The Technical Account Manager will proactively identify areas within client IT environments and processes where TechCentral...

  • Family Medicine Physician

    4 weeks ago

    American Fork, Utah, United States Enterprise Medical Recruiting Full time

    Family Practice-With OB Physician Opportunity in UtahEnterprise Medical Recruiting is proud to present a challenging and rewarding opportunity for a Family Practice-With OB Physician to join our esteemed team in Utah.About the Role:Provide high-quality patient care in a fast-paced family practice setting with OB capabilities.Collaborate with a talented team...

  • Occupational Therapist

    4 weeks ago

    American Fork, Utah, United States Success on the Spectrum Full time

    Job Opportunity at Success On The SpectrumWe are seeking a dedicated and compassionate Occupational Therapist or Speech Language Pathologist to join our team at Success On The Spectrum. Our center provides a supportive environment for children with Autism Spectrum Disorder (ASD) to receive high-quality Applied Behavior Analysis (ABA) therapy.Job DetailsWe...

  • Technical Account Manager

    4 days ago

    American Fork, Utah, United States LVT Corp Full time

    About LVT CorpLVT Corp is a pioneering company dedicated to enhancing global safety and security through innovative, rapidly deployable security hardware and a proprietary SaaS platform. Our cutting-edge enterprise-grade safety and security ecosystem empowers organizations to secure any physical environment with intelligent automation and actionable...