Customer Experience and Credit Operations Internship
6 days ago
We are a commercial lender for Toyota Forklifts, Hino Trucks, and Toyota Advanced Logistics, part of the global Toyota Industries Corporation family. Our vision is to be the financial services partner of choice to our dealers and customers by delivering innovative solutions that support sustainable growth.
Job SummaryWe are seeking a Customer Experience and Credit Operations Intern to join our team. As an intern, you will gain an understanding of the originations side of the business, from order to handover to TICF. You will analyze customer master data management, participate in solving how TICF can enhance the overall customer experience, and contribute to digital communications such as email invoices.
Key Responsibilities- Welcome customers and thank them for their business through a "Welcome Call" to create a positive customer experience.
- Validate and obtain vital contact and billing information, including email addresses and phone numbers.
- Assist departments in Operations in researching missing or incorrect information.
- Collect data from customer contacts, identify trends, gaps, and root causes, and collaborate with leaders in Customer Service, Funding, and Collections Departments to enhance customer on-boarding and billing procedures.
- Present findings, analysis, and recommendations for improvement to leadership.
- Current college student or recent graduate in business.
- Experience in Customer Service is a plus.
We offer a dynamic work environment, opportunities for growth and development, and a chance to work with a global company. Our office is located in Cypress Waters, a premier campus with environmentally sophisticated buildings, natural landscaping, and amenities such as free weekly yoga and a lunch shuttle to restaurants.
-
Coppell, Texas, United States Toyota Industries Commercial Finance Full timeAbout Toyota Industries Commercial FinanceWe are a commercial lender for Toyota Forklifts, Hino Trucks, and Toyota Advanced Logistics, part of the global Toyota Industries Corporation family. Our vision is to be the financial services partner of choice to our dealers and customers by delivering innovative solutions that support their sustainable growth.Job...
-
Rotational Summer Internship Opportunity
2 days ago
Coppell, Texas, United States Gordon Food Service Full timeAre you looking for an internship that offers a comprehensive experience in food service distribution and operations? At Gordon Food Service, we provide a unique opportunity for students to work in various departments, including Sales, Transportation, Supply Chain, Warehouse, Marketing, Stores, Finance, Credit, Human Resources, Onboarding, and Speciality...
-
Customer Experience Representative
4 days ago
Coppell, Texas, United States Vivid Seats Full timeJob Title: Customer Experience RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via phone, email, and live chat.Key Responsibilities:Handle customer...
-
Customer Experience Representative
4 weeks ago
Coppell, Texas, United States Vivid Seats Full timeJob Title: Email/Chat/Phone SpecialistAbout the Role:Vivid Seats is seeking a highly skilled and customer-focused Email/Chat/Phone Specialist to join our team. As a key member of our customer experience team, you will be responsible for providing exceptional support to our customers via phone, email, and live chat. Your primary goal will be to ensure that...
-
Customer Service Representative
1 month ago
Coppell, Texas, United States Flagship Credit Acceptance LLC, NMLS Full time**Job Summary:**We are seeking an experienced Customer Service Representative to provide exceptional customer service to our valued auto loan customers. As a Customer Welcome Call Specialist, you will be responsible for communicating directly with customers via phone, email, or other media channels to handle all aspects of their auto loan account.**Key...
-
Customer Service Representative
3 weeks ago
Coppell, Texas, United States Flagship Credit Acceptance LLC, NMLS Full timeJob Summary:We are seeking an experienced Customer Service Representative to provide exceptional customer service to our valued auto loan customers. The successful candidate will be responsible for communicating with customers through various media channels, handling customer inquiries, and resolving issues in a timely and professional manner.Key...
-
Commercial Credit Analyst
7 hours ago
Coppell, Texas, United States Toyota Industries Commercial Finance Full timeToyota Industries Commercial Finance is a leading commercial lender for Toyota Forklifts, Hino Trucks, and Toyota Advanced Logistics. We are part of the global Toyota Industries Corporation family, with over 15,000 associates in North America and over 70,000 associates worldwide. Our vision is to be the financial services partner of choice to our dealers and...
-
Customer Experience Representative
5 days ago
Coppell, Texas, United States Subaru Full timeCustomer Experience RoleWe are seeking a passionate professional who can deliver exceptional customer service and embody the spirit of Subaru's customer commitment. As a key member of our team, you will be empowered to be a customer advocate, looking at situations from multiple perspectives and finding solutions that meet our customers' needs.Key...
-
Customer Experience Representative
4 weeks ago
Coppell, Texas, United States Vivid Seats Full timeJob Title: Email/Chat/Phone SpecialistAbout the Role:Vivid Seats is seeking a highly skilled and customer-focused Email/Chat/Phone Specialist to join our team. As a key member of our customer experience team, you will be responsible for providing exceptional support to our customers through various communication channels.Key Responsibilities:Handle customer...
-
Customer Experience Representative
3 weeks ago
Coppell, Texas, United States Vivid Seats Full timeJob Title: Email/Chat/Phone SpecialistAbout the Role:Vivid Seats is seeking a highly skilled Email/Chat/Phone Specialist to join our team. As a key member of our customer experience team, you will be responsible for providing exceptional support to our customers via phone, email, and live chat. Your primary goal will be to ensure that our customers have a...
-
Coppell, Texas, United States VusionGroup Full timeJob Title: Solutions Engineer, Customer ExperienceWe are seeking a highly skilled Solutions Engineer, Customer Experience to join our team at VusionGroup. As a key member of our North American Marketing team, you will play a crucial role in shaping how customers experience our technology.Key Responsibilities:Manage the deployment of new immersive experiences...
-
Coppell, Texas, United States VusionGroup Full timeJob Title: Solutions Engineer, Customer ExperienceWe are seeking a highly skilled Solutions Engineer, Customer Experience to join our North American Marketing team. As a key member of our team, you will play a crucial role in shaping how customers experience our technology.Key Responsibilities:Manage the deployment of new immersive experiences within...
-
Bilingual Customer Service Representative
2 weeks ago
Coppell, Texas, United States Triumph Financial Full timeJob SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Triumph Financial. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving disputes, and ensuring timely communication with clients regarding daily fundings.Key...
-
Bilingual Customer Service Representative
1 month ago
Coppell, Texas, United States Triumph Financial Full timeCustomer Service Representative - BilingualTriumph Financial is seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring timely communication.Key...
-
Customer Service Representative
3 weeks ago
Coppell, Texas, United States Vivid Seats Full timeAbout Vivid SeatsVivid Seats is a leading online ticket marketplace that connects fans to live events, artists, and teams. We're committed to providing exceptional experiences for our customers and strive to be the ultimate partner for live events.Job SummaryWe're seeking a highly motivated and customer-focused Customer Service Representative to join our...
-
Sales Associate
2 days ago
Coppell, Texas, United States J&P Cycles Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at J&P Cycles. As a Sales Associate, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide in-depth product knowledge and features to customersMaintain a...
-
Customer Service Representative
4 weeks ago
Coppell, Texas, United States GEODIS Group Full timeJob Summary:The Customer Service Representative is responsible for delivering exceptional customer experiences through prompt, courteous, and effective communication. This role involves responding to customer inquiries, processing orders, and resolving complaints in a professional manner.Key Responsibilities:Interact with customers via phone, email, or...
-
Bilingual Customer Service Representative
3 weeks ago
Coppell, Texas, United States Triumph Financial Full timeCustomer Service Representative - BilingualAt Triumph Financial, we're committed to delivering exceptional customer service and making a positive impact in our community. As a Bilingual Customer Service Representative, you'll play a vital role in supporting our clients and ensuring their financial goals are met.Key Responsibilities:Provide timely and...
-
Customer Service Team Lead
5 days ago
Coppell, Texas, United States Vivid Seats Full timeAbout Vivid SeatsVivid Seats is a leading online ticket marketplace founded in 2001. We're committed to connecting fans to live events, artists, and teams they love. Our company culture empowers employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.Job SummaryWe're...
-
Customer Service Liaison
3 weeks ago
Coppell, Texas, United States Barcel USA Full timeJob Title: Customer Service RepresentativeJoin Barcel USA as a Customer Service Representative and play a vital role in leading the liaison between customers and our organization. As a key member of our team, you will be responsible for understanding customer priorities, proposing and implementing strategies, and ensuring issues are resolved in a timely...