Current jobs related to Solutions Engineer, Customer Experience Specialist - Coppell, Texas - VusionGroup

  • Component Engineer

    2 weeks ago

    Coppell, Texas, United States Innova Solutions Full time

    Job Title: Component Engineer - Electrical Systems SpecialistAbout the Role:Innova Solutions is seeking a highly skilled Component Engineer to oversee the selection and validation of electrical and mechanical components for our security and surveillance camera systems. As a key member of our engineering team, you will be responsible for identifying and...

  • SDET Engineer

    3 weeks ago

    Coppell, Texas, United States Broadridge Financial Solutions , Inc. Full time

    Job Title: SDET Engineer - Quality Assurance SpecialistBroadridge Financial Solutions, Inc. is seeking a highly skilled SDET Engineer - Quality Assurance Specialist to join our team. As a key member of our Quality Assurance team, you will be responsible for designing, developing, and maintaining automated test scripts to ensure the quality of our software...

  • Packaging Engineer

    3 weeks ago

    Coppell, Texas, United States Further Enterprise Solutions Full time

    Job Summary:Further Enterprise Solutions is seeking a skilled Packaging Engineer to support engineering projects by adapting and applying engineering techniques, conducting tests and inspections, and preparing reports and calculations. The ideal candidate will have a strong background in packaging engineering and project management, with experience in...

  • Customer Experience Representative

    4 weeks ago

    Coppell, Texas, United States Subaru Full time

    Customer Experience RoleWe are seeking a passionate professional who can deliver exceptional customer service and embody the spirit of Subaru's customer commitment. As a key member of our team, you will be empowered to be a customer advocate, looking at situations from multiple perspectives and finding solutions that meet our customers' needs.Key...

  • Customer Experience and Credit Operations Internship

    4 weeks ago

    Coppell, Texas, United States Toyota Industries Commercial Finance Full time

    About Toyota Industries Commercial FinanceWe are a commercial lender for Toyota Forklifts, Hino Trucks, and Toyota Advanced Logistics, part of the global Toyota Industries Corporation family. Our vision is to be the financial services partner of choice to our dealers and customers by delivering innovative solutions that support their sustainable growth.Job...

  • Customer Experience and Credit Operations Internship

    4 weeks ago

    Coppell, Texas, United States Toyota Industries Commercial Finance Full time

    About Toyota Industries Commercial FinanceWe are a commercial lender for Toyota Forklifts, Hino Trucks, and Toyota Advanced Logistics, part of the global Toyota Industries Corporation family. Our vision is to be the financial services partner of choice to our dealers and customers by delivering innovative solutions that support sustainable growth.Job...

  • Director of Software Engineering

    2 weeks ago

    Coppell, Texas, United States Broadridge Financial Solutions , Inc. Full time

    Job SummaryBroadridge Financial Solutions, Inc. is seeking a highly skilled Director of Software Engineering to join our team. As a key member of our software engineering organization, you will be responsible for leading the development team to design, develop, and implement Business Intelligence solutions using reporting tools like IBM Cognos, Tableau, and...

  • Customer Experience Representative

    4 weeks ago

    Coppell, Texas, United States Vivid Seats Full time

    Job Title: Customer Experience RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via phone, email, and live chat.Key Responsibilities:Handle customer...

  • Director, Software Engineering-Cognos

    4 weeks ago

    Coppell, Texas, United States Broadridge Financial Solutions , Inc. Full time

    At Broadridge, we're committed to empowering our associates to achieve their full potential. As a Director, Software Engineering-Cognos, you'll play a key role in leading our software engineering team to deliver innovative solutions that drive business growth. **Key Responsibilities:** * Lead a team of software engineers to design, develop, and implement...

  • MuleSoft Integration Specialist

    3 weeks ago

    Coppell, Texas, United States Info Way Solutions Full time

    MuleSoft Integration SpecialistAs a MuleSoft Integration Specialist at Info Way Solutions, you will be responsible for designing, developing, and implementing integration solutions using the MuleSoft Anypoint Platform. Your expertise will be crucial in identifying, analyzing, and developing interfaces and integration flows, as well as troubleshooting issues...

  • Solution Architect

    3 weeks ago

    Coppell, Texas, United States Blue Yonder Full time

    Job Title:Solution ArchitectOverview:As a key member of our team, you will play a crucial role in the successful implementation of Blue Yonder Warehouse Management Systems solutions for customers across the Americas region. Your primary responsibility will be to design and implement best-in-class solutions using a suite of products in the Warehouse...

  • Director, Software Engineering-Cognos

    3 weeks ago

    Coppell, Texas, United States Broadridge Financial Solutions , Inc. Full time

    Job Summary:Broadridge Financial Solutions, Inc. is seeking a highly skilled Director, Software Engineering-Cognos to join our team. As a key member of our software engineering team, you will be responsible for designing, developing, and implementing Business Intelligence solutions using reporting tools like IBM Cognos, Tableau, and Power BI.Key...

  • Senior Director of Software Engineering

    4 weeks ago

    Coppell, Texas, United States NewRez LLC Full time

    Job SummaryWe are seeking a highly skilled Senior Director of Software Engineering to lead our software development teams and drive innovation in our technology stack. As a key member of our leadership team, you will be responsible for developing and executing strategies to improve our software engineering capabilities and deliver high-quality solutions to...

  • Bilingual Customer Service Representative

    3 weeks ago

    Coppell, Texas, United States American First Finance Full time

    Job SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at American First Finance. As a key member of our customer support team, you will be responsible for providing exceptional service to our merchant partners and customers, ensuring their financial solutions needs are met with professionalism and expertise.Key...

  • Solid Wood Product Specialist

    3 weeks ago

    Coppell, Texas, United States Stiles Machinery Full time

    Job Summary:Stiles Machinery is seeking a highly skilled and experienced Solid Wood Product Specialist to join our team. As a key member of our sales and technical support team, you will be responsible for providing sales and technical assistance and support for our Solid Wood product line to our regional sales team.This role will involve increasing market...

  • Product Software Engineering Manager

    3 weeks ago

    Coppell, Texas, United States Wolters Kluwer Full time

    Job DescriptionWolters Kluwer is seeking a highly skilled Product Software Engineering Manager to lead our agile software development teams in delivering scalable cloud applications, services, and solutions. As a key member of our ESG division, you will be responsible for managing a team of engineers to develop and deploy cloud-based solutions that meet the...

  • AI/Machine Learning Engineer

    2 weeks ago

    Coppell, Texas, United States VSG Business Solutions LLC Full time

    Job Title: AI/Machine Learning EngineerJob Summary:VSG Business Solutions LLC is seeking an experienced AI/Machine Learning Engineer to join our team. The ideal candidate will have a strong background in development and a passion for delivering AI services to business users.Key Responsibilities:Design and develop machine learning algorithms and deep learning...

  • OMS Engineer

    4 weeks ago

    Coppell, Texas, United States The Container Store Full time

    Job Title: OMS EngineerWe are seeking an experienced OMS Engineer to join our team at The Container Store. As an OMS Engineer, you will be responsible for the effective delivery, operation, and maintenance of systems hardware, software, and related infrastructure for Order Management Systems modules.Key Responsibilities:Design and implement solutions in...

  • Load Planner

    3 weeks ago

    Coppell, Texas, United States BTI Solutions Full time

    Job SummaryBTI Solutions is seeking a skilled Load Planner to join our team. As a Load Planner, you will be responsible for processing customer orders, planning and optimizing shipments into loads, and tendering freight to third-party carriers.Key Responsibilities Process customer orders and plan shipments into loads Optimize shipments to ensure efficient...

  • Major Accounts Specialist

    4 weeks ago

    Coppell, Texas, United States Toyota Industries Commercial Finance Full time

    Job Title: Major Accounts SpecialistAt Toyota Industries Commercial Finance, we are seeking a highly skilled Major Accounts Specialist to join our team. As a key member of our Commercial Finance department, you will be responsible for the monthly maintenance, proactive account management, and problem-solving for our largest and most complex customer...

Solutions Engineer, Customer Experience Specialist

2 months ago

Coppell, Texas, United States VusionGroup Full time
Job Title: Solutions Engineer, Customer Experience

We are seeking a highly skilled Solutions Engineer, Customer Experience to join our North American Marketing team. As a key member of our team, you will play a crucial role in shaping how customers experience our technology.

Key Responsibilities:
  • Manage the deployment of new immersive experiences within multiple activation environments, showcasing various IoT, Cloud, Hardware, and Software solutions.
  • Organize customer demos at the experience center, events, and showrooms, ensuring all solutions are fully operational and set up to deliver an immersive and optimal customer experience.
  • Act as the technical and solution expert for marketing projects, providing insights and feedback to product teams when new features or enhancements are needed.
  • Partner with technical architects and solution engineers to learn new technologies.
  • Collaborate with the marketing team to design and implement technology solutions for Customer Experience Centers, showrooms, events, and tradeshows.
  • Translate marketing needs and collateral into technical terms and drive team efforts to design, build, and manage technology solutions that enhance our marketing initiatives.
  • Customize solutions to meet marketing needs and integrate data into our cloud platform.
  • Track and document every part of the implementation process for marketing solutions.
  • Manage direct and indirect communications related to assigned marketing projects, notably with key stakeholders both internally and externally.
Qualifications:
  • Experience:
    • Technical Acuity: ability to work with and design IoT or SaaS Solutions (combination of hardware and software) obtained either through education, experience, or a combination of both.
    • 2+ years of experience in a similar role such as solution engineering & design, project management, demo engineering, and/or pre-sales, including experience engaging directly with customers and account teams.
    • Demonstrated experience in managing and executing customer demos, events, or trade shows, focusing on delivering immersive and innovative experiences or related work designing solutions is a plus.
    • Conversational depth of subject matter expertise in IT, IoT, Cloud, and Software business trends (or ability to learn and ramp quickly) from a prior sales, marketing, or engineering role related to these areas.
    • Experience in retail technology is a plus.
  • Skills:
    • Strong technical understanding of integrated hardware and software solutions with the ability to translate these technologies into compelling customer narratives.
    • Excellent project management skills: managing deadlines and delivering tasks/projects on time.
    • Strong presentation skills, capable of delivering complex ideas in a clear and engaging manner.
    • Customer-centric approach: every decision you make revolves around enhancing the customer experience.
  • Abilities:
    • Ability to liaise with individuals across various operational, functional, and technical disciplines and work within a virtual global team environment. Departments include: Solutions Engineering, Marketing, Customer Success, Operations.
    • Ability to lead from a program management mindset: organizing multiple projects and teams, and plan phasing and timelines for multiple installments concurrently.
  • Education:
    • BA/BS in a related field: Computer Science, Marketing, Information Technology, other.

We innovate. We help communities thrive. VusionGroup has an international presence in 19 countries. In joining us, you'll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers. The work is fast-paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together. We feel supported. You will too. VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:

  • Generous paid time off (PTO): 35 days PTO to enable work/life integration and promotes a culture of trust.
  • Health & Wellness: Healthcare benefits starting day one, plus retirement savings plans.
  • Financial future: While retirement savings plans vary by country, we help you plan for your future.
  • Family-First Support: Navigate family challenges with our assistance, securing time for both your loved ones and self-care.
  • Hybrid work: Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year.
  • Time off to volunteer and give back to your community.
  • Career Growth: E-learning opportunities and workshops, and global mobility potential.
  • Commute benefits: up to $100/month per employee for commuting expenses.
  • Philanthropy: Our company matches employee donations up to $500 per year for causes close to your heart.