Healthcare Reception Specialist

1 week ago


Rockville, Maryland, United States MIMI JIMENEZ Full time
Job Overview

The Healthcare Reception Specialist will serve as the initial point of contact for patients, delivering outstanding customer service and ensuring efficient front desk operations. This position entails welcoming patients, managing appointments, addressing inquiries, and assisting with the administrative tasks of the medical spa.


Key Responsibilities:
  1. Patient Engagement:
    • Warmly and professionally greet patients.
    • Facilitate patient check-in and check-out processes.
    • Provide detailed information about services and respond to patient inquiries.
  2. Appointment Coordination:
    • Utilize clinic management software to schedule and confirm patient appointments.
    • Efficiently manage cancellations and rescheduling.
    • Ensure effective management of the daily appointment calendar.
  3. Administrative Support:
    • Respond to phone calls and emails promptly and professionally.
    • Maintain accurate and up-to-date patient records.
    • Process payments, issue receipts, and handle billing inquiries.
    • Assist in the preparation and organization of patient files and documentation.
  4. Customer Care:
    • Ensure a clean and inviting reception area.
    • Deliver exceptional customer service to all patients and visitors.
    • Address and resolve patient concerns or complaints in a timely and professional manner.
  5. Support for Clinical Team:
    • Assist clinical staff with various administrative tasks as needed.
    • Communicate effectively with healthcare providers and team members to ensure coordinated patient care.
Qualifications:
  • High school diploma or equivalent; additional certification in office administration or a related field is advantageous.
  • Demonstrated experience as a medical receptionist or in a comparable role.
  • Familiarity with medical office procedures and terminology.
  • Proficient in Microsoft Office Suite and medical management software.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking capabilities.
  • Ability to handle sensitive information with confidentiality.
  • Customer service-oriented with a friendly and professional demeanor.
Work Environment:
  • This role is conducted in a clinical setting, requiring prolonged periods of sitting, computer work, and in-person interactions with patients and staff.


  • Rockville, Maryland, United States MIMI JIMENEZ Full time

    Job OverviewBenefits:401(k) matchingDental insuranceEmployee discountsHealth insuranceThe Healthcare Reception Specialist serves as the initial point of contact for patients, delivering outstanding customer service and ensuring efficient front desk operations. This position entails welcoming patients, managing appointment schedules, addressing inquiries, and...


  • Rockville, Maryland, United States Multispecialty Physician Practice Full time

    Job OverviewPosition: Healthcare Reception Specialist - Patient RegistrationLocation: Multispecialty Physician PracticeRequirements:Availability for part-time evening shiftsMinimum of 1 year experience in a healthcare setting or multi-provider medical officeProficient in patient check-in and check-out processesStrong background in scheduling...


  • Rockville, Maryland, United States ROCKVILLE AMBULATORY SURGERY LP Full time

    Job OverviewWe are looking for a personable and detail-oriented Healthcare Reception Specialist to become a vital part of our expanding medical facility. The ideal candidate will possess a minimum of 2 years of experience in a similar role within a Gastroenterology setting that includes an Ambulatory Surgery Center. Familiarity with ZocDoc Online Booking and...


  • Rockville, Maryland, United States MIMI JIMENEZ Full time

    Job OverviewThe Medical Receptionist at MIMI JIMENEZ serves as the initial point of contact for patients, delivering outstanding customer service while ensuring efficient front desk operations. This position entails welcoming patients, managing appointment schedules, addressing inquiries, and supporting the administrative tasks of the medical facility.Key...


  • Rockville, Maryland, United States Psomagen Inc Full time

    Job OverviewPosition Title: Front Desk AgentCompany Overview: Psomagen Inc is looking for a meticulous and proactive Front Desk Agent to oversee reception duties and ensure the efficient management of communications and logistics.Role Summary: The Front Desk Agent will be responsible for maintaining a welcoming atmosphere while managing various...


  • Rockville, Maryland, United States Hendall Inc. Full time

    Position OverviewHendall Inc. is looking for a Healthcare Records Specialist to engage with selected healthcare providers and obtain necessary medical documentation. This role is essential for ensuring that the information provided aligns with billing for Medicare services.Key ResponsibilitiesContact designated medical facilities to request patient...


  • Rockville, Maryland, United States Hendall Inc. Full time

    Position OverviewHendall Inc. is in search of a Healthcare Records Specialist to engage with designated medical providers for the purpose of obtaining essential medical documentation. This role is crucial for ensuring that the records related to Medicare billing are accurate and complete.Key ResponsibilitiesContact medical providers to request necessary...


  • Rockville, Maryland, United States Comprehensive Primary Care Full time

    Job OverviewSalary: $21/hourAbout Comprehensive Primary Care:Comprehensive Primary Care (CPC) operates a network of twelve facilities dedicated to providing primary healthcare services throughout various communities. With a longstanding commitment to the regions we serve, we aim to enhance the health and well-being of our neighbors across northern Virginia,...


  • Rockville, Maryland, United States Hendall Inc. Full time

    POSITION SUMMARY Hendall Inc. is in search of a Healthcare Records Communication Specialist responsible for reaching out to specified healthcare providers to obtain medical documentation associated with Medicare billing. This role is essential for ensuring the accuracy of payment assessments in accordance with Medicare regulations, coding, and billing...


  • Rockville, Maryland, United States Hendall Inc. Full time

    OVERVIEW Hendall Inc. is in search of a Healthcare Records Communication Specialist responsible for reaching out to designated healthcare providers to obtain medical documentation associated with Medicare billing. This role is crucial for ensuring that Hendall can assess the accuracy of payments in accordance with Medicare regulations, coding standards, and...


  • Rockville, Maryland, United States CVCA Rockville - Cardiology Specialist Full time

    About CVCA Rockville - Cardiology SpecialistWe are a leading provider of veterinary cardiac care, seeking a highly skilled Veterinary Cardiac Technician to join our team.Job SummaryWe are looking for a dedicated and compassionate Veterinary Cardiac Technician to provide exceptional patient care and support our team of cardiologists.ResponsibilitiesAssist...


  • Rockville, Maryland, United States Strategic Technology Institute, Inc Full time

    Job OverviewThe Strategic Technology Institute, Inc. is in search of an Administrative Support Specialist to enhance the efficiency of our operations. This role will provide vital assistance to the Office Manager, ensuring smooth reception functions and collaboration with Human Resources and Recruiting.The Administrative Support Specialist will engage in a...


  • Rockville, Maryland, United States National Institutes of Health Full time

    About the PositionThe National Institutes of Health (NIH) is seeking a highly skilled and detail-oriented Healthcare Professional - Phlebotomy Specialist to join our team in the Department of Laboratory Medicine. As a key member of our laboratory team, you will play a critical role in providing high-quality patient care and contributing to the advancement of...


  • Rockville, Maryland, United States Privia Health Full time

    Position Overview:Travel Requirement: 70% TravelThe Healthcare Operations Specialist II plays a crucial role in overseeing a network of our integrated multi-specialty medical practices, ensuring accountability for driving performance outcomes.Key Responsibilities:Oversee and manage a portfolio of independent medical practicesFacilitate growth and...


  • Rockville, Maryland, United States LRS Healthcare - Imaging Full time

    Job Title: Diagnostic Imaging SpecialistLRS Healthcare - Imaging is seeking a skilled Diagnostic Imaging Specialist for a travel opportunity in Maryland.Job Summary:We are looking for a highly motivated and experienced Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for operating and maintaining...


  • Rockville, Maryland, United States Genie Healthcare Full time

    Job Opportunity:Genie Healthcare is seeking a skilled Diagnostic Imaging Specialist for a travel assignment in a dynamic healthcare setting.Job Summary:We are looking for a highly motivated and experienced Radiologic Technologist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for operating imaging equipment, preparing patients...


  • Rockville, Maryland, United States Hendall Inc. Full time

    Position OverviewHendall Inc. is in search of a Medical Records Call Center Representative who will be responsible for engaging with specified healthcare providers to obtain essential medical documentation. This role is crucial for ensuring that the information collected aligns with the billing practices for Medicare.Key ResponsibilitiesContact designated...


  • Rockville, Maryland, United States latitude Full time

    Position OverviewThe Senior Financial Officer in the healthcare sector is tasked with supervising and directing the financial operations associated with healthcare services.Key ResponsibilitiesCollaborate with the Accounting Manager and team to ensure the effective execution of daily financial tasks, which includes managing various accounting systems that...


  • Rockville, Maryland, United States Comprehensive Primary Care Full time

    Job OverviewSalary: $21 per hourAbout Us:Comprehensive Primary Care (CPC) is a network of twelve locations dedicated to providing primary care services throughout various communities. With a longstanding commitment to the areas we serve, we aim to promote health and wellness for all individuals.Our approach to primary care is designed to create a reliable...


  • Rockville, Maryland, United States Comprehensive Primary Care Full time

    Job OverviewSalary: $21 per hourAbout Our Organization:Comprehensive Primary Care (CPC) operates a network of twelve locations dedicated to providing primary care services throughout various communities. Our mission is to ensure that individuals have access to a medical home that caters to their health needs at every stage of life.We pride ourselves on our...