Customer Service Representative

4 days ago


Springfield, Massachusetts, United States Lineage Logistics Full time

**Job Summary**

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Lineage Logistics. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective customer service and support to clients via phone, email, and in-person.
  • Process customer orders and track product availability to ensure timely delivery.
  • Resolve customer inquiries and issues in a professional and courteous manner.
  • Develop and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
  • Collaborate with internal teams to ensure seamless communication and coordination.
  • Perform other duties as assigned to support the success of the team.

Requirements:

  • High school diploma or equivalent required.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proficient in Microsoft Office Suite.
  • Ability to lift up to 20 pounds.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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