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Customer Service Representative

2 months ago

Springfield, Massachusetts, United States Lineage Logistics Full time

**Job Summary**

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Lineage Logistics. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective customer service to clients via phone, email, and in-person
  • Process customer orders and track product availability
  • Resolve customer inquiries and issues in a professional and courteous manner
  • Develop and maintain strong relationships with clients to ensure their needs are met
  • Collaborate with internal teams to ensure seamless customer service and support

Requirements:

  • High school diploma or equivalent required
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficient in Microsoft Office Suite
  • Ability to lift up to 20 pounds

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Lineage Logistics:

Lineage Logistics is a leading temperature-controlled logistics company dedicated to providing exceptional service and support to our clients. We are committed to innovation, quality, and customer satisfaction, and we are seeking talented individuals to join our team.