Tax Program Coordinator

2 weeks ago

Detroit, Michigan, United States Accounting Aid Society Full time
Job Overview

Position Title: Tax Site Coordinator

Reports To: VITA Program Manager/s

Employment Status: Exempt, Regular, Full-time

Location: Tax Site (as determined by program needs)

About Us:

The Accounting Aid Society is committed to enhancing economic mobility and alleviating poverty through tax assistance, small business support, and community collaborations. Recognized as a Crain's Best-Managed Nonprofit, we emphasize a culture of continuous learning and innovation, providing exceptional benefits while prioritizing employee well-being and teamwork.

The Tax Site Coordinator is essential to the effectiveness of our VITA (Volunteer Income Tax Assistance) program. This role is dependent on the availability of grant funding and the stipulations of the grant contract. The Coordinator will oversee the daily operations of a designated tax site during the tax season and will engage in community outreach to forge new connections in the Washtenaw area during the off-season. Collaborating closely with VITA Program Managers and other agency initiatives, the Coordinator will work to fulfill program goals and contribute to the organization's overarching mission.

Key Responsibilities:

  • Site Management: Assist in the administration of assigned tax sites, ensuring efficient, compliant operations.
  • Compliance: Guarantee adherence to all IRS VITA program requirements, including quality standards and procedural guidelines.
  • Program Support: Aid in the planning, training, and execution of the VITA program under the guidance of VITA Program Managers.
  • Community Outreach: Design and implement outreach strategies to engage the Washtenaw community, building new relationships and partnerships that align with the organization's mission.
  • Relationship Building: Cultivate and maintain strong connections with local organizations, community leaders, and stakeholders in the Washtenaw area to enhance the reach and impact of the VITA program.
  • Team Collaboration: Act as a vital member of the VITA team, supporting seasonal site coordinators and staff while collaborating with other agency programs.
  • Client Interaction: Deliver outstanding customer service to clients visiting the tax site, assisting with inquiries and guiding them through the tax preparation process.
  • Equipment & Site Maintenance: Oversee site equipment and supplies, coordinating with relevant staff to address any issues. Perform minor maintenance tasks as necessary.
  • Administrative Duties: Support office procedures, policy maintenance, and participate in new employee orientation related to the VITA program.
  • External Representation: Represent the Accounting Aid Society in interactions with external constituents, fostering trust and relationships within the community.
  • Other Duties: Participate in agency meetings or events outside of regular office hours as requested, and perform other related tasks as assigned.

Qualifications:

Education & Experience: An associate's degree or equivalent work experience is required; a bachelor's degree is preferred.

  • Tax Knowledge: A solid understanding of federal, state, and local individual income tax laws is essential.
  • Skills:
    • Strong administrative and leadership abilities with the capacity to work independently.
    • High proficiency in computer software, including Microsoft Office applications and databases.
    • Excellent interpersonal and communication skills, capable of building relationships at all organizational levels.
    • Detail-oriented with strong organizational and time management skills.
    • Problem-solving and conflict resolution skills are critical.
  • Work Environment: Ability to thrive in a fast-paced environment and adapt to shifting priorities.

Employment Contingency Statement:

This position is contingent upon the availability of funding through a grant contract. Employment is directly linked to the terms and duration of the grant. Continuation of the position is dependent upon renewal or extension of funding.

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