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Tax Program Site Supervisor

2 months ago

Detroit, Michigan, United States Accounting Aid Society Full time
Job Overview

Position Title: Tax Site Coordinator

Reports To: VITA Program Manager/s

Employment Status: Exempt, Regular, Full-time

Location: Tax Site (as determined by program needs)

About Us:

The Accounting Aid Society is committed to enhancing economic mobility and reducing poverty through tax assistance, small business support, and community collaboration. Recognized as a Crain's Best-Managed Nonprofit, we emphasize a culture of continuous learning and innovation, providing exceptional benefits while prioritizing employee well-being and teamwork.

The Tax Site Coordinator is essential to the effectiveness of our VITA (Volunteer Income Tax Assistance) program. This role is dependent on the availability of grant funding and the stipulations of the grant contract. In addition to managing the daily operations of a designated tax site during the tax season, the Tax Site Coordinator will engage in community outreach and build new partnerships in the Washtenaw area outside of the tax season. The Coordinator will collaborate closely with VITA Program Managers and other agency initiatives to fulfill program goals and support the overarching mission of the organization.

Key Responsibilities:

  • Site Management: Oversee the operations of assigned tax sites, ensuring efficient and compliant functioning.
  • Compliance: Guarantee adherence to all IRS VITA program requirements, including quality standards and procedural guidelines.
  • Program Support: Assist in the planning, training, and execution of the VITA program under the guidance of VITA Program Managers.
  • Community Outreach: Create and implement outreach strategies to engage the Washtenaw community, fostering new relationships and partnerships that align with the organization's mission.
  • Relationship Building: Develop and maintain strong connections with local organizations, community leaders, and stakeholders in the Washtenaw area to enhance the reach and impact of the VITA program.
  • Team Collaboration: Act as a vital member of the VITA team, supporting seasonal site coordinators and staff, and collaborating with other agency programs.
  • Client Interaction: Deliver exceptional customer service to clients visiting the tax site, assisting with inquiries and guiding them through the tax preparation process.
  • Equipment & Site Maintenance: Ensure the maintenance of site equipment and supplies, coordinating with relevant staff to address any issues. Perform minor maintenance tasks as necessary.
  • Administrative Duties: Support office procedures, policy maintenance, and participate in new employee orientation related to the VITA program.
  • External Representation: Represent the Accounting Aid Society in interactions with external constituents, building trust and fostering community relationships.
  • Additional Duties: Participate in agency meetings or events outside of regular office hours as requested, and perform other related tasks as assigned.

Qualifications:

Education & Experience: An associate's degree or equivalent work experience is required; a bachelor's degree is preferred.

  • Tax Knowledge: A solid understanding of federal, state, and local individual income tax laws is essential.
  • Skills:
    • Strong administrative and leadership abilities with the capacity to work independently.
    • High proficiency in computer software, including Microsoft Office applications and databases.
    • Excellent interpersonal and communication skills, capable of building relationships at all organizational levels.
    • Detail-oriented with strong organizational and time management skills.
    • Problem-solving and conflict resolution skills are crucial.
  • Work Environment: Ability to thrive in a fast-paced environment and adapt to shifting priorities.

Employment Contingency Statement:

This position is contingent upon the availability of funding through a grant contract. Employment is directly tied to the terms and duration of the grant. Continuation of the position is dependent upon renewal or extension of funding.