Regional Service Center Coordinator
2 days ago
We are seeking a highly skilled Regional Service Center Coordinator to join our team at Balfour Beatty Communities. As a key member of our operations team, you will be responsible for reviewing and managing service branch work orders, ensuring compliance and prompt response and completion. Your attention to detail and organizational skills will be essential in monitoring and reviewing past due work orders and working with onsite teams to move them to completion.
Key Responsibilities- Review daily open work orders across regions and conduct regular check-ins with onsite and regional teams for progress.
- Assist in closing out aged work orders and monitor timely completion of all Tech Completed work orders.
- Monitor and review all past resident open work orders for proper accounting of labor, materials, photographs, and work complete.
- Identify and address potential duplication, out-of-scope, or aged completed work orders and work to complete or cancel as necessary.
- Provide oversight of site work order dashboards and report to Regional Facility Director and RVP Facility Management on work order performance.
- Train and mentor onsite teams on policy and procedures for WO compliance and assist in rolling out new policies and procedures.
- Travel to sites to train, mentor, and onboard new service center coordinators.
- Manage quality assurance reviews of work orders to ensure accuracy and completeness in Yardi.
- High School Diploma or GED required.
- Minimum of three years of administrative experience, with property management experience preferred.
- Ability to travel up to 50%.
- Proficiency in data entry, Outlook, Excel, and Word.
- Existing Yardi knowledge preferred.
- Excellent communication and teamwork skills.
- Ability to plan, project manage, and organize strategically.
Balfour Beatty Communities offers a competitive compensation package, including discretionary bonuses, health and life insurance, 401K contributions, and robust paid time off. We also offer long-term and short-term disability, paid parental leave, and a safe and supportive work environment.
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Regional Service Center Coordinator
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Regional Service Center Coordinator
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Regional Service Center Coordinator
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