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Regional Service Center Coordinator

2 months ago

Glendale, Arizona, United States Balfour Beatty Campus Solutions Full time
About the Role

We are seeking a highly skilled Regional Service Center Coordinator to join our team at Balfour Beatty Campus Solutions. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our service center, providing exceptional customer service, and driving business growth.

Key Responsibilities
  • Review and manage all assigned service branch work orders, ensuring timely completion and accuracy.
  • Collaborate with onsite and regional teams to submit duplicates, cancellations, and corrections.
  • Monitor and review past due work orders, working with onsite teams to ensure completion.
  • Provide assurance on the completeness and accuracy of underlying transaction data in Yardi.
  • Travel to sites to train, mentor, and onboard new service center coordinators.
  • Manage quality assurance reviews of work orders to ensure compliance with policy and procedures.
  • Engage with Operations Director to address compliance issues and report to RVP Facility Management, SRSCC, SCD, and RFD.
Requirements
  • High School Diploma or GED required.
  • Minimum of three years of administrative experience, with property management experience preferred.
  • Ability to travel up to 50%.
  • Strong data entry skills and knowledge of Outlook, Excel, and Word.
  • Existing Yardi knowledge preferred.
  • Excellent communication and teamwork skills.
  • Ability to plan, project manage, and organize strategically.
  • Possession of a valid, state-issued driver's license and safe driving record.
What We Offer
  • Discretionary bonuses.
  • Health and life insurance.
  • 401K contributions.
  • Robust paid time off.
  • Long-term and short-term disability.
  • Paid parental leave.