Regional Service Center Coordinator

2 days ago


Glendale, Arizona, United States Balfour Beatty Investments & Communities Full time
About the Role

We are seeking a highly skilled Regional Service Center Coordinator to join our team at Balfour Beatty Investments & Communities. As a key member of our operations team, you will be responsible for reviewing and managing service branch work orders, ensuring compliance and prompt response and completion. This is a remote position that requires strong organizational and communication skills.

Key Responsibilities
  • Review daily open work orders across regions and ensure timely completion
  • Regularly check in with onsite and regional teams for progress updates and provide guidance as needed
  • Assist in closing out aged work orders and monitor past due work orders for proper accounting
  • Monitor and review all open work orders for potential duplication, out of scope, or aged completed work orders and work to complete or cancel
  • Provide oversight of site work order dashboard and report to Regional Facility Director and RVP Facility Management on work order performance
  • Train and mentor onsite teams on policy and procedures for WO compliance and assist in rolling out new policies and procedures
  • Travel to sites to train, mentor, and onboard new service center coordinators
  • Manage quality assurance review of work orders to ensure accuracy and completeness in Yardi
Requirements
  • High School Diploma or GED required
  • Minimum of three years of administrative experience, with property management experience preferred
  • Ability to travel up to 50%
  • Data entry skills and knowledge of Outlook, Excel, and Word
  • Existing Yardi knowledge preferred
  • Strong communication and team collaboration skills
  • Ability to plan, project manage, and strategically organize
About Us

Balfour Beatty Investments & Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets. We are committed to delivering quality communities and exceptional living experiences for our residents.



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