Community Support Specialist

2 weeks ago


Chicopee, Massachusetts, United States Mental Health Association - Western MA Full time
Position Overview

The Mental Health Association - Western MA is seeking dedicated Outreach Workers to provide essential support to individuals facing various challenges, including developmental disabilities, mental health concerns, and substance use issues. These professionals will play a vital role in helping participants secure and sustain quality housing while fostering independence within the community.

Key Responsibilities

  • Assist participants in navigating housing options and accessing necessary resources.
  • Collaborate effectively with team members to uphold MHA's Core Values: Respect, Integrity, and Compassion.
  • Maintain compliance with organizational policies, funding requirements, and regulatory guidelines.

Essential Qualifications

  • Possession of a valid driver's license and reliable vehicle for work-related duties.
  • Ability to work autonomously, manage time efficiently, and prioritize tasks effectively.
  • Strong communication skills, both verbal and written, along with proficient organizational abilities.
  • Capacity to adapt to the evolving needs of program participants.
  • Demonstrated interpersonal skills characterized by patience, empathy, and compassion.
  • Applicants must be at least 18 years of age.

Mandatory Requirements

  • Valid driver's license.
  • Automobile insurance with the applicant listed as an insured driver.
  • No more than three driving violations in the past three years.
  • A safe and dependable vehicle available during working hours.

Employee Benefits

  • Comprehensive Health Care Plan (including Medical, Dental, and Vision).
  • Retirement Savings Plan (403B, IRA options).
  • Life Insurance (Basic, Voluntary, and AD&D coverage).
  • Generous Paid Time Off (including Vacation, Sick Leave, and Public Holidays).
  • Family Leave options (Maternity and Paternity).
  • Long-Term Disability coverage.


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