Program Operations Specialist

2 weeks ago

Rapid City, South Dakota, United States Great Plains Tribal Leaders Health Board Inc Full time
Job Overview

Position Summary:

The Program Operations Specialist plays a crucial role in supporting, coordinating, and executing program objectives. This position encompasses a diverse range of responsibilities, including assisting in the preparation of reports, organizing and implementing project initiatives, gathering data, and nurturing relationships with program partners.

Key Responsibilities:

  • Facilitate and execute project initiatives alongside program personnel, community stakeholders, and other essential partners.
  • Deliver training, technical support, and the execution of program strategies.
  • Assist in drafting various reports, such as progress updates, annual summaries, and internal documentation.
  • Support evaluation efforts, data collection, and the management of programming at designated sites.
  • Build and maintain relationships with stakeholders to enhance program collaboration and partnerships.
  • Oversee the development of promotional materials, including brochures, flyers, and newsletters.
  • Coordinate and facilitate conference calls, meetings, and other program-related events.
  • Ensure compliance with formal agreements, contracts, invoices, and purchase requests in alignment with funding agency guidelines and organizational policies.
  • Maintain organized and comprehensive program documentation.
  • Assist with administrative tasks, including budget management, travel logistics, and inventory control for program resources.

Professional Conduct:

  • Plan and organize workload effectively to meet the demands of the role.
  • Collaborate professionally with colleagues and stakeholders.
  • Engage with tribal communities and partners with respect and dignity.
  • Utilize strong verbal and written communication skills.
  • Commit to personal professional development through relevant training opportunities.
  • Exhibit exceptional customer service to tribal stakeholders and program partners.
  • Promote a workplace culture of wellness, respect, and cooperation.
  • Work collaboratively with team members and all levels of staff in a professional manner.
  • Demonstrate respect for diverse backgrounds and perspectives.
  • Uphold organizational privacy and confidentiality standards.
  • Manage stress and crises with professionalism.
  • Take initiative to assist colleagues proactively.
  • Resolve interdepartmental issues independently when necessary.
  • Adapt to changing circumstances while maintaining a positive work environment.
  • Encourage a lifestyle free from alcohol, tobacco, and drugs.
  • Maintain a professional appearance and demeanor.
  • Adhere to organizational policies and procedures.
  • Perform additional duties as assigned by the Supervisor.

Qualifications:

  • Demonstrated commitment to providing excellent customer service to stakeholders.
  • Ability to foster a positive work environment characterized by respect and cooperation.
  • Experience working collaboratively with diverse teams and individuals.
  • Knowledge and experience engaging with American Indian communities and understanding their cultural practices.
  • Consistent demonstration of respect for diverse capabilities and backgrounds.
  • Maintain confidentiality and privacy in all organizational matters.
  • Ability to manage stress and crises effectively.
  • Self-motivated with a proactive approach to assisting others.
  • Flexibility to adapt plans as needed while maintaining productivity.
  • Willingness to maintain a flexible work schedule, including potential travel.
  • Strong presentation skills for engaging with community members and colleagues.
  • Proficiency in computer applications (Word, Excel, PowerPoint) and internet technologies.
  • Valid driver's license and adherence to regulatory requirements.
  • Commitment to promoting a drug-free lifestyle.
  • Maintain a professional appearance in line with organizational standards.
  • Adhere to all relevant policies and procedures.

Work Environment:

The work environment involves typical office conditions with necessary safety precautions. The role is primarily sedentary, with occasional walking, standing, or light lifting. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Education and Experience:

  • Bachelor's degree with one year of relevant experience, or an associate's degree with three years of experience, or a high school diploma/GED with five years of progressively responsible experience.
  • Successful completion of a criminal background check and pre-employment drug screening is required.

Note: The Great Plains Tribal Leaders Health Board Inc prioritizes hiring qualified candidates from Indian/Tribal backgrounds in accordance with tribal preference laws.

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