Retail Management Professional
3 weeks ago
We're seeking a skilled and experienced professional to drive customer satisfaction as a Retail Management Professional. In this role, you'll be responsible for leading a team of Customer Service Associates and providing exceptional customer service to ensure long-term business success.
About Food LionAt Food Lion, we believe in creating a positive and inclusive work environment where everyone has the chance to grow and succeed. We empower our Associates through on-the-job learning opportunities and training, so we can provide them with a rewarding work experience that acknowledges performance and dedication.
Key Responsibilities:- Lead and manage a team of Customer Service Associates
- Develop and implement strategies to improve customer satisfaction and loyalty
- Maintain a high level of product knowledge and stay up-to-date on company policies and procedures
- Analyze customer feedback and make data-driven decisions to improve customer experiences
- Bachelor's degree in Business Administration or related field
- Minimum 2 years of experience in retail management or customer service
- Excellent analytical and problem-solving skills
- Able to work in a fast-paced environment and adapt to changing situations
The estimated annual salary for this role is $50,000 - $70,000 based on location and industry standards.
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