Retail Operations Coordinator

1 day ago


Portsmouth, Virginia, United States Food Lion Full time
Role Description

We are seeking a skilled Center Store Associate to join our team at Food Lion. As a key member of our retail operations, you will be responsible for providing exceptional customer service, maintaining high standards of sales performance, and supporting our store management team in their efforts to drive sales growth and improve customer satisfaction.

About the Role

This is an exciting opportunity for a motivated individual who is passionate about delivering outstanding results and contributing to the success of our company. In this role, you will work closely with our store management team to achieve sales targets, resolve customer complaints, and maintain a high level of product knowledge.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving complaints in a timely and professional manner.
  • Maintain a high level of product knowledge, advising customers on our range of grocery products and promoting sales opportunities.
  • Ensure that all shelves are fully stocked, accurately priced, and presented in a visually appealing manner.
  • Work collaboratively with colleagues to achieve sales targets and resolve customer complaints.
  • Participate in visual merchandising initiatives to enhance the overall shopping experience.
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A strong work ethic and commitment to achieving sales targets.
  • The ability to work effectively in a fast-paced environment and adapt to changing priorities.
  • A willingness to learn and take on new challenges.
Compensation

The estimated salary for this role is $38,000 - $48,000 per year, depending on experience and qualifications. We also offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.



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