Client Support Specialist

6 days ago


Philadelphia, Pennsylvania, United States Empire MG Full time

In response to the continued growth of Empire Management Group, we are seeking a highly skilled Client Support/Communications Specialist to serve the Philadelphia area.

The successful candidate will be assigned an existing customer base and will be responsible for providing onsite, sales, and client relations services.


Key Responsibilities:
  • Provide exceptional customer service and support to clients
  • Work closely with Territory Sales Representatives to secure new clients and protect existing ones
  • Attend conferences and present to prospective clients
  • Ensure accuracy of all paperwork for new customer accounts
  • Collaborate with the Director and Sales Management team to build client revenue and set sales goals

Requirements:
  • 1 year of account management/customer service/sales experience
  • Strong organizational skills and ability to manage multiple priorities
  • Excellent oral communication and persuasion skills
  • Tech skills including tablet navigation, spreadsheet, email, and internet usage

What We Offer:
Full training is provided for all positions. Empire Management Group is an equal opportunity employer.

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