Operations Manager

3 weeks ago


Santa Monica, California, United States Regus Management Group, LLC Full time
About the Role

As a Community Manager at Regus Management Group, LLC, you will be responsible for the smooth operation of our center. You will motivate your team to create a great working environment, ensuring customer satisfaction and retention.

A Typical Day

You will start the day by reviewing the daily report to plan your tasks and ensure your team is prepared. You will welcome members and guests, show them the facilities, and help them set up their Wi-Fi connections and screen sharing apps. You will also have meetings to learn more about new members and their business needs, and think about how you can introduce them to other businesses in the center.

About You

We are looking for someone with experience and aptitude to manage a smooth-running operation. You will need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You will also need to be a good communicator, used to dealing with customers, and have experience leading others. You will need to be comfortable with providing sales support, happy to take ownership of problems, and positive, enthusiastic, and able to adapt to fast-changing situations.

What We Offer

On top of a competitive total compensation package, you will enjoy work-life balance, generous paid time off plans, 11 paid company holidays per calendar year, a competitive 401K program, and affordable and comprehensive health care. You will also have a bright and inspiring work environment, training and development opportunities, and a professional workplace community.

Documents

Please note that the following documents are available upon request: Notice of Affirmative Action Policy Statement - USA.pdf, Physical Requirements for Regus Field Operations.pdf, and Community Manager Job Description 10_2023.docx.

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