Fulfillment Operations Manager

3 hours ago


Santa Monica, California, United States O Positiv, LLC Full time
About the Role

O Positiv, LLC is seeking a highly skilled and detail-oriented Fulfillment Operations Manager to join our team. As a key member of our Fulfillment and Logistics Team, you will be responsible for supporting a range of activities including 3PL partner fulfillment management for retail, freight coordination, receiving, B2B shipping, and analysis.

Key Responsibilities
  • Support outbound B2B shipping processes to ensure orders are placed and sent on time in full and meeting all SLAs
  • Manage freight of inventory from 3PL to B2B partners and track/document all shipment updates
  • Manage collection and organization of fulfillment documents for B2B partners (e.g. POS, POD, Receiving Reports) to aid in chargeback disputes as needed
  • Support B2B retail set up by building scalable processes and support ongoing processes including EDI
  • Support ongoing development and documentation of SOPs
  • Run ad hoc strategic analysis and support project management of various key initiatives
  • Work collaboratively with all external suppliers to build strong and accountable relationships
  • Work collaboratively with Operations, Product, and Finance teams
  • Be highly proactive in identifying opportunities to improve performance including cost, quality, and accuracy
Requirements
  • 3-4 years in CPG/Retail companies with B2B sales channels (title varies on experience)
  • Bachelor's Degree and equivalent work experience in a supply chain/operations or highly analytical role
  • Experience in B2B management, EDI, freight/shipping and 3PL management strongly preferred
  • Startup/e-commerce/supplements experience or passion is a plus
What We Offer
  • Competitive salary range: $100,000 - $120,000
  • Flexible PTO, Sick Days, and Wellness Days
  • Monthly Social Hours
  • Medical, Vision, and Dental Coverage
  • 401K with matching
  • Monthly Fitness Reimbursement
  • An environment of collaboration, high performance, & respect amongst all employees and managers


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