Cafe Operations Manager

3 weeks ago


Santa Monica, California, United States Bon Appetit Full time
Job Overview

Bon Appetit is seeking a highly skilled Cafe Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate will have experience in a high-volume environment and possess strong leadership and communication skills.

Key Responsibilities
  • Supervise and Train Staff: Hire, train, and coach a team of baristas, cafe servers, and support staff to achieve high standards of service.
  • Operational Management: Plan, market, and execute special events and promotions in the cafe, ensuring compliance with proper sanitation and cleaning standards.
  • Financial Management: Operate within the budget and identify new ways to improve the business, managing cafe operations and making data-driven decisions.
  • Customer Service: Foster a positive and collaborative team culture that aligns with our cafe's values, ensuring exceptional customer service and a clean and organized environment.
Requirements
  • Education: Bachelor's Degree
  • Experience: At least 1-3 years of relevant experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
  • Skills: Operational knowledge of cash handling procedures and food service equipment, proficient computer skills, and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
Benefits

Bon Appetit offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs), and paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

We are an equal opportunity employer and welcome applications from diverse candidates. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.



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