Luxury Guest Experience Specialist

2 days ago


Fort Lauderdale, Florida, United States Marriott Full time
Job Summary

We are seeking a skilled and dedicated Luxury Guest Experience Specialist to join our team at The Ritz-Carlton. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner
  • Complete reports and share knowledge of the local area with guests
  • Provide exceptional customer service and ensure that every guest interaction is positive and memorable
  • Work collaboratively with other departments to ensure seamless guest experiences
  • Maintain confidentiality and protect company assets at all times
Requirements
  • High school diploma or equivalent required
  • No prior work experience necessary
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer

As a Luxury Guest Experience Specialist at The Ritz-Carlton, you will have the opportunity to work with a global brand leader in luxury hospitality and be part of a team that is dedicated to delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

At Marriott International, we are committed to diversity and inclusion and welcome applications from candidates from all backgrounds. We are an equal opportunities employer and offer a supportive and inclusive work environment.



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