Overnight Guest Experience Specialist

6 days ago


Fort Lauderdale, Florida, United States Marriott Full time
Job Summary

We are seeking a skilled Overnight Guest Experience Expert to join our team at The Ritz-Carlton Fort Lauderdale. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner
  • Complete reports and share highlights of the local area with guests
  • Ensure a safe work environment and maintain confidentiality
  • Protect company assets and uphold quality standards
  • Provide professional communication and maintain a clean and organized workspace
Requirements
  • High school diploma or equivalent required
  • No related work experience necessary
  • No supervisory experience required
  • No license or certification required
About Us

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. At The Ritz-Carlton, we pride ourselves on delivering exceptional luxury service and creating lifelong memories for our guests.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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