Guest Experience Specialist
2 days ago
We are seeking a skilled Guest Experience Expert to join our team at The Ritz-Carlton Fort Lauderdale. As a key member of our Rooms & Guest Services Operations, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.
Key Responsibilities- Process operational needs and address guest requests in a timely and efficient manner.
- Complete reports and share the highlights of the local area with guests.
- Ensure a safe work environment and maintain confidentiality at all times.
- Protect company assets and uphold quality standards.
- Provide exceptional service to guests, ensuring their needs are met and exceeded.
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- No supervisory experience required.
- No license or certification required.
Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in empowering our employees to be creative, thoughtful, and compassionate, and we strive to deliver exceptional service to our guests every day.
At The Ritz-Carlton, we are proud to be a global brand leader in luxury hospitality, and we are committed to upholding the highest standards of quality and service. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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