Overnight Guest Experience Specialist

3 days ago


Fort Lauderdale, Florida, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled and enthusiastic Guest Experience Expert to join our team at The Ritz-Carlton Fort Lauderdale. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner
  • Complete reports and maintain accurate records
  • Share knowledge of the local area and provide recommendations to guests
  • Work collaboratively with colleagues to achieve team goals and objectives
Requirements
  • High school diploma or equivalent required
  • No prior work experience necessary
  • Ability to work a variety of shifts, including nights and weekends
  • Excellent communication and interpersonal skills
About Us

The Ritz-Carlton is a global luxury hospitality brand that is committed to delivering exceptional guest experiences. We are proud to be part of Marriott International, a leading hospitality company with over 100 award-winning properties worldwide.

As a member of our team, you will have the opportunity to develop your skills and knowledge, work with a diverse group of colleagues, and contribute to the success of our business. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.



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