Telecommunications Engineer

6 days ago


Madison, Wisconsin, United States Serigor Inc Full time

Job Title: Telecommunications Analyst-III (Hybrid)

Job Summary:

Serigor Inc is seeking an experienced Telecommunications Analyst to support our business operations. As a key member of our team, you will be responsible for installing and maintaining telecommunications systems, providing technical assistance, and ensuring seamless communication across our organization.

Key Responsibilities:

  • Install, configure, and maintain telecommunications systems, including VoIP, PBX, and video conferencing solutions.
  • Provide technical assistance and support to our business partners and employees.
  • Manage and maintain telecommunications infrastructure, including Cisco and Mitel systems.
  • Collaborate with our IT team to ensure smooth integration of telecommunications systems with our existing infrastructure.
  • Develop and implement strategies to improve telecommunications services and reduce costs.

Requirements:

  • Working knowledge of telecommunications concepts, including SIP, H323, and VoIP technologies.
  • Experience with Cisco phones and infrastructure.
  • Strong understanding of networking concepts, including CUBE, SBC, SIP, H323, and VoIP.
  • Ability to work independently and as part of a team.
  • Excellent problem-solving and analytical skills.

Preferred Qualifications:

  • Experience with Mitel and Zoom systems.
  • Knowledge of AirWatch and Apple Business Management.
  • Strong understanding of unified communications systems, including Webex and PBX.

Soft Skills:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.

Language: English (en-US)



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