Senior Manager, Global CRM Education and Training

2 days ago


Austin, Texas, United States Abbott Full time
About the Role

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.

As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster.

Key Responsibilities
  • Lead the vision, development, and deployment of a comprehensive and integrated, Global Training Curriculum for Healthcare Professionals and Abbott Field teams.
  • Engage with Global Education peers to identify and integrate cutting-edge training technologies to enable world-class training experiences.
  • Partner with R&D, Up/Downstream Marketing, and Global Education leaders on the development of training for new product launches.
  • Ensure that new product launch training is integrated into existing training curriculum.
  • Provide leadership and vision for the integration of clinical and technical training for new hires and tenured team members with Sales Training activities.
  • Drive consistent use of ADDIE for all educational development and integrate with established marketing processes.
  • Partner with Global Education peers to develop and deploy a single tracking system.
About the Team

The Senior Manager, Global CRM Education will lead a team of Trainers and Instructional Designers to develop training content and programs via the ADDIE process to train Healthcare Professionals, new hires, and upskill the field.

The team will be responsible for creating high-quality, effective, and engaging adult learning experiences that meet the needs of the business and comply with regulatory requirements.

About Abbott

Abbott is an Equal Opportunity Employer, committed to employee diversity. We provide reasonable accommodation to qualified individuals with disabilities.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives.



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