Account Management Associate

3 weeks ago

Fort Wayne, Indiana, United States Creative Financial Staffing Full time

Job Summary: As a Customer Service Associate at Creative Financial Staffing, you will be the primary point of contact for our clients, handling inquiries, resolving issues, and ensuring every client leaves with a positive impression of our company.

Key Responsibilities:

  • Respond to client inquiries in a timely and professional manner, providing accurate information and solutions to meet their needs.
  • Assist clients with product/service questions, order placements, returns, and troubleshooting, ensuring seamless customer experiences.
  • Resolve client issues efficiently, escalating complex cases to the appropriate department when necessary, and maintaining a high level of customer satisfaction.
  • Provide accurate information about products/services, policies, and procedures, and maintain up-to-date knowledge of company offerings.
  • Process orders, forms, applications, and requests as needed, ensuring timely and accurate completion.
  • Track and follow up on client interactions to ensure resolution and satisfaction, and document customer interactions and transactions in our CRM system.
  • Collaborate with team members to improve customer service processes and enhance overall client satisfaction, and meet or exceed individual and team performance metrics.

Qualifications:

  • Bachelor's degree in a related field or equivalent experience.
  • Proven experience in customer service or a similar role, with a strong track record of delivering excellent customer experiences.
  • Excellent communication skills, both written and verbal, with the ability to effectively communicate with clients and internal stakeholders.
  • Strong problem-solving abilities and attention to detail, with the ability to handle complex issues and resolve them efficiently.
  • Ability to work independently as well as in a team environment, with a strong focus on collaboration and teamwork.
  • Flexibility to work various shifts, including evenings, weekends, and holidays if needed, and adapt to changing priorities and deadlines.

  • Sales Account Associate

    1 day ago

    Fort Wayne, Indiana, United States ECI Management Full time

    Job Title: Sales Account AssociateWe're seeking a highly motivated and results-driven Sales Account Associate to join our team at ECI Management. As a key member of our sales team, you will be responsible for building and maintaining relationships with our esteemed clientele, driving sales growth, and delivering exceptional customer experiences.Key...

  • Account Manager

    3 weeks ago

    Fort Wayne, Indiana, United States ECI Management Full time

    Job DescriptionAt ECI Management, we're committed to driving innovation and excellence in our industry. As a member of our team, we foster a culture of growth, diversity, and entrepreneurial spirit, empowering our Sales Account Associates to innovate, take calculated risks, and continuously learn and improve.We're seeking a highly motivated Sales Account...

  • Account Manager Trainee

    2 days ago

    Fort Wayne, Indiana, United States ECI Management Full time

    Job OpportunityWe are seeking a highly motivated and goal-oriented individual to join our Customer Service and Sales Team as an Account Manager Trainee. As a key member of our team, you will be responsible for qualifying, educating, and completing the sales process with customers, as well as managing the sales cycle from introduction to closing.Key...

  • Account Associate

    2 days ago

    Fort Wayne, Indiana, United States Amanda Elam - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Account Associate to join our team at Amanda Elam - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving business growth.Key ResponsibilitiesManage client accounts and update information in our database to ensure...

  • Account Manager Trainee

    2 weeks ago

    Fort Wayne, Indiana, United States ECI Management Full time

    Job DescriptionECI Management is seeking a highly motivated and goal-oriented individual to join our team as an Account Manager Trainee. As a key member of our Customer Service and Sales Team, you will be responsible for developing and maintaining strong relationships with our customers, identifying new sales opportunities, and driving business growth.Key...

  • Client Relations and Sales Associate

    4 weeks ago

    Fort Wayne, Indiana, United States ECI Management Full time

    Position OverviewAt ECI Management, we are dedicated to transforming our clients' product inquiries into successful partnerships. Our consultative methodology has not only enhanced our clients' brand visibility but has also fostered new avenues for growth within our organization. As a Client Relations and Sales Associate, you will be the primary liaison for...

  • Accounting Manager

    3 weeks ago

    Fort Wayne, Indiana, United States Creative Financial Staffing Full time

    Job Summary:We are seeking a highly skilled and experienced Sr. Staff Accountant to join our team at Creative Financial Staffing. As a key member of our accounting team, you will play a crucial role in maintaining accurate financial records and ensuring compliance with accounting standards.About Our Client:Our client is a family-owned company that values...

  • Strategic Account Manager

    6 days ago

    Fort Wayne, Indiana, United States VirtualVocations Full time

    VirtualVocations is seeking a skilled Account Strategist to drive customer savings and recycling initiatives. Key responsibilities include analyzing project plans, managing vendor relationships, and providing analytical support for market expansions. To succeed in this role, you'll need a strong sense of accountability, excellent communication skills, and...

  • Multifamily Property Manager

    2 weeks ago

    Fort Wayne, Indiana, United States Multifamily Management Full time

    About the RoleWe are seeking a highly skilled and experienced Multifamily Property Manager to join our team of professionals. As a key member of our operations team, you will be responsible for the overall operational and financial success of our residential properties.Key ResponsibilitiesProperty Operations: Manage the day-to-day operations of our...

  • Business Development Associate

    2 days ago

    Fort Wayne, Indiana, United States ECI Management Full time

    Job Title: Business Management TraineeEthereal Consulting is a dynamic and fast-growing business development firm seeking a proactive and enthusiastic Business Management Trainee to forge impactful relationships with partners and drive prospective client volume.Job SummaryThe Business Management Trainee will build relationships and assist the sales team to...

  • Insurance Account Manager

    2 weeks ago

    Fort Wayne, Indiana, United States Hilb Group Full time

    Job DescriptionOverviewHilb Group is seeking a motivated and ambitious Insurance Account Manager to join our team. This position will report to our agency and will be responsible for managing an assigned book of business, acting as the primary client relationship manager, and ensuring overall account servicing and maintenance.Responsibilities:Proactive...

  • Account Manager

    2 days ago

    Fort Wayne, Indiana, United States Amanda Elam - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled Account Manager to join our team at Amanda Elam - State Farm Agent. As a key member of our team, you will play a vital role in driving our agency's success by building and maintaining strong relationships with our clients.Key ResponsibilitiesDevelop and maintain client relationships to drive retention and...

  • Account Manager Trainee

    2 weeks ago

    Fort Wayne, Indiana, United States Elevate Energy Team Full time

    Job OverviewElevate Energy Partners is a thriving business consulting and sales firm that excels in delivering innovative marketing strategies and sales tactics to its reputable clients. As a forward-thinking company, we are seeking entry-level candidates to join our marketing and sales team as an Account Manager Trainee. Our primary goal is to assist our...

  • Insurance Account Manager

    7 days ago

    Fort Wayne, Indiana, United States Hilb Group Full time

    About the RoleWe are seeking a highly motivated and ambitious Personal Lines Account Manager to join our team at Hilb Group. As a key member of our agency, you will be responsible for managing an assigned book of business and acting as the primary client relationship manager.Key ResponsibilitiesProactively manage an assigned book of business, ensuring...

  • Account Manager Trainee

    2 days ago

    Fort Wayne, Indiana, United States Elevate Energy Team Full time

    Unlock Your Potential as an Account Manager TraineeElevate Energy Partners is a dynamic business consulting and sales firm based in Fort Wayne, Indiana. We're seeking a motivated and ambitious individual to join our marketing and sales team as an Account Manager Trainee. In this role, you'll have the opportunity to work closely with our experienced Senior...

  • Accounting Services Manager

    2 weeks ago

    Fort Wayne, Indiana, United States KSM (Katz, Sapper & Miller) Full time

    About KSMKSM is a leading independent advisory, tax, and audit firm in the United States. Our firm is rooted in entrepreneurialism and committed to excellence - for our employees, our clients, and our communities.Job SummaryWe are seeking a highly skilled and experienced Accounting Services Manager to join our team. The successful candidate will be...

  • Sales Account Manager

    3 weeks ago

    Fort Wayne, Indiana, United States NETSCOUT Full time

    Job Summary:The Sales Account Manager is responsible for driving sales growth in assigned territories through strategic account management and business development. This role requires a strong understanding of the customer's business and how our products can impact their operations.Key Responsibilities:Develop and execute territory plans to achieve sales...

  • Audit Associate

    2 days ago

    Fort Wayne, Indiana, United States FORVIS Full time

    Join Our Team as an Audit AssociateWe are seeking a highly motivated and detail-oriented Audit Associate to join our team at Forvis Mazars. As an Audit Associate, you will play a critical role in helping our clients achieve their financial goals by providing high-quality audit services.Key Responsibilities:Perform audit testing on financial statement...

  • Sales Account Manager

    1 week ago

    Fort Wayne, Indiana, United States NETSCOUT Full time

    Job Summary:The Sales Account Manager at NETSCOUT is responsible for driving sales growth in assigned territories through strategic account management and business development. This role requires a strong understanding of the customer's business and how NETSCOUT's products can impact their success.Key Responsibilities:Develop and execute territory plans to...

  • Insurance Account Manager

    2 days ago

    Fort Wayne, Indiana, United States Hilb Group Full time

    Grow Your Career with Hilb GroupWe're seeking a motivated and ambitious Personal Lines Account Manager to join our team at Hilb Group. As a key member of our agency in Ft. Wayne, IN, you'll be responsible for managing an assigned book of business and serving as the primary client relationship manager.Key Responsibilities:Proactively manage client...