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Account Associate

2 months ago

Fort Wayne, Indiana, United States Amanda Elam - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused Account Associate to join our team at Amanda Elam - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving business growth.

Key Responsibilities
  • Manage client accounts and update information in our database to ensure accurate and timely service.
  • Assist clients with policy changes and inquiries, providing clear and concise information to meet their needs.
  • Process insurance claims and follow up with clients on claim status to ensure a smooth and efficient experience.
  • Coordinate with underwriters to ensure timely policy issuance and maintain strong relationships with our clients.
Requirements
  • Strong organizational skills and attention to detail to manage multiple client accounts and priorities.
  • Excellent customer service and communication skills to build trust and rapport with our clients.
  • Previous experience in insurance or a related field is preferred, but not required.
What We Offer

As a valued member of our team, you will have the opportunity to grow your career and make a meaningful impact on our customers' lives. We offer a dynamic and supportive work environment, with opportunities for professional development and advancement.