Insurance Account Manager

2 days ago


Fort Wayne, Indiana, United States Hilb Group Full time
Grow Your Career with Hilb Group

We're seeking a motivated and ambitious Personal Lines Account Manager to join our team at Hilb Group. As a key member of our agency in Ft. Wayne, IN, you'll be responsible for managing an assigned book of business and serving as the primary client relationship manager.

Key Responsibilities:
  • Proactively manage client relationships and ensure overall account servicing and maintenance
  • Handle inquiries regarding insurance coverages, policy changes, and general insurance questions
  • Process billing, service, and endorsement requests, and maintain necessary paperwork
  • Act as liaison between customers and carriers to ensure mutually beneficial relationships
  • Review loss information, obtain updated information, and negotiate renewal pricing as needed
Requirements:
  • Bachelor's degree
  • 3+ years of experience in customer service and/or sales in the p&c insurance industry
  • Strong interpersonal skills and ability to effectively communicate via phone or email
  • Superior listening skills and ability to probe customer needs and opportunities
  • Self-directed with good decision making and time management skills
  • P&C license
What We Offer:
  • Company-paid life insurance, long-term, and short-term disability
  • Medical, dental, vision, and FSA/HSA plans
  • 401(k) with company match
  • Additional voluntary benefits, including critical illness, accident insurance, hospital indemnity, and pet benefits
  • Generous PTO
  • An awesome team of professionals

The Hilb Group is an equal opportunity employer and actively supports and complies with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. We have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.



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