Senior Patient Access Coordinator

2 weeks ago


Miami, United States The University of Miami Full time

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process.

We are excited to announce a full-time opportunity for a Patient Access Representative 3 to join our dynamic team at UHealth.

The Patient Access Representative 3 (On-Site) is responsible for overseeing the registration and financial clearance processes essential for ensuring reimbursement for services provided by the department. This role serves as a key resource for department colleagues.

CORE FUNCTIONS
  • Collects, verifies, and inputs demographic, financial, and clinical data necessary for the financial clearance of scheduled patient accounts.
  • Engages with patients' families or medical offices to gather any missing insurance details.
  • Confirms insurance eligibility and coverage benefits, informing patients and referring physicians in cases of unsuccessful eligibility checks.
  • Collaborates with scheduling teams to identify additional patients needing services.
  • Secures necessary authorizations, pre-certifications, and referrals.
  • Informs patients of their financial responsibilities prior to service dates and collects payments.
  • Maintains accurate records and documentation in the designated system.
  • Acts as a lead resource for junior Patient Access Representatives.
  • Proposes innovative strategies to management for improving performance and efficiency.
  • Adheres to University and departmental policies and procedures, ensuring the protection of University assets.

This list of responsibilities is not exhaustive and may be expanded to include additional duties as necessary.

CORE QUALIFICATIONS
  • High school diploma or equivalent required; Bachelor's degree preferred.
  • A minimum of 3 years of relevant experience is required.
  • Bilingual candidates are preferred.
Knowledge, Skills, and Attitudes:
  • Familiarity with generally accepted accounting principles and procedures.
  • Attention to detail and accuracy in completing tasks.
  • Ability to handle confidential information with discretion.
  • Capability to work independently and collaboratively.
  • Effective communication skills in both oral and written forms.

Any appropriate combination of relevant education, experience, and/or certifications may be considered. The University of Miami offers competitive salaries and a comprehensive benefits package, including medical, dental, tuition remission, and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by groundbreaking research and medical education at the Miller School of Medicine.

As an academic medical center, we proudly serve South Florida, Latin America, and the Caribbean. Our physicians represent over 100 specialties and sub-specialties, with more than one million patient encounters annually. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research, and patient care.

Patient safety is a top priority. During the Influenza season, the University Of Miami Miller School Of Medicine requires all employees providing ongoing services to patients or working in patient care areas to receive an annual influenza vaccination. Failure to meet this requirement may result in employment termination.

The University of Miami is an Equal Opportunity Employer.

  • Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply.
Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time Employee Type:
Staff

Pay Grade:
H3

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