Patient Access Specialist

4 months ago

Miami, United States The University of Miami Full time
Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

The department of Patient Access has an exciting opportunity for a Full Time Patient Access Specialist. The Patient Access Specialist (On-Site) is responsible for coordinating a wide range of complex duties that support front end revenue cycle and clinic functions for hospital and clinic operations that impact the patient experience. Serves as functional expert for department peers and oversees team adherence with established policies and procedures.

  • Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
  • Contacts patients' families or physicians' offices to obtain missing insurance information.
  • Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
  • Collaborates with scheduling departments to identify add-on patients.
  • Obtains necessary authorizations, pre-certifications, and referrals.
  • Notifies patients of liabilities prior to date of service and collects funds.
  • Maintains appropriate records, files, and accurate documentation in the system of record.
  • Serves as a lead resource for lower-level Patient Services staff.
  • Recommends new approaches to management for enhancing performance and productivity.
  • Deploys critical thinking while responding to a variety of technical issues from patients, physicians and employees via phone, email, web messages, fax, or email.
  • Works independently and deals effectively with stress, due to heavy workload and the handling of complex patient inquiries.
  • Serves as a role model, facilitator, and coach in developing a culture of compassion and caring through building healthy relationships among staff, patients, and families.
  • Projects a professional appearance and pleasant demeanor creating a welcoming atmosphere.
  • Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Education:
  • High school diploma or equivalent required
  • Minimum 3 years of relevant experience
Knowledge, Skills and Attitudes:
  • Skill in data entry and completing assignments accurately and with attention to detail.
  • Ability to communicate effectively in both oral and written form.
  • Ability to process and handle confidential information with discretion.
  • Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
  • Outstanding interpersonal skills with a commitment to service excellence
  • Able to handle multiple tasks, software systems, and technologies simultaneously
  • Ability to establish and maintain effective working relationships with patients and staff
  • Knowledge of generally accepted accounting procedures and principles


Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:
Full time

Employee Type:
Staff

Pay Grade:
c104

  • Patient Access Specialist

    2 months ago

    Miami, United States Syneos Health Careers Full time

    Description You are an expert facilitator: you open doors, foster communication, and bridge the gap. In this role, you will be responsible for the successful growth of patient access initiatives of our client within the assigned geographic territory.The primary focus of the Patient Access Specialist is to leverage strategic insights within targeted...

  • Patient Access Representative

    4 weeks ago

    Miami, United States The University of Miami Full time

    Core ResponsibilitiesAs a Patient Access Representative 3 at The University of Miami, you will oversee the registration and financial clearance activities that facilitate reimbursement for services rendered by the department. This role serves as a functional expert for department peers, ensuring seamless communication and collaboration.Key responsibilities...

  • Patient Access Representative 2

    2 months ago

    Miami, United States The University of Miami Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Patient Access department has an exciting opportunity for a...

  • Patient Access Representative 2

    1 month ago

    Miami, United States The University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The Patient Access department has an exciting opportunity for a...

  • Patient Access Representative 3

    2 months ago

    Miami, United States The University of Miami Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Patient Access department has an exciting opportunity for a...

  • Patient Access Representative 1 Doral

    2 weeks ago

    Miami, United States The University of Miami Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Patient Access department has an exciting opportunity for a...

  • Patient Access Representative 3

    1 month ago

    Miami, United States The University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The Patient Access department has an exciting opportunity for a...

  • Patient Access Representative Ambulatory

    4 weeks ago

    Miami Beach, United States Mount Sinai Medical Center of Florida Full time

    Collects accurate and complete patient information (i.e.. legal name permanent/local address phone number next of kin employer guarantor insurance information physician etc. and enters in the system within the established time frames. Verifies and en Patient Access, Ambulatory, Representative, Patient, Insurance, Healthcare

  • Patient Access Representative 3

    1 week ago

    Miami, United States The University of Miami Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Patient Access department has an exciting opportunity for a...

  • Patient Engagement Program Specialist

    3 weeks ago

    Miami, United States EmployBridge Full time

    We are excited to partner with our client, as they have a full-time opening for a Patient Engagement Program Specialist. (Must have experience with clinical trials.) This position is 100% remote and will require some travel (10% -20% travel). Position offers competitive base salary and excellent benefits. Please see a detailed job description below. ...

  • Patient Access Representative 2

    1 week ago

    Miami, United States The University of Miami Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Patient Access department has an exciting opportunity for a...

  • Bilingual Patient Engagement Specialist

    5 days ago

    Miami, United States NeueHealth Full time

    Back to Career Site We are transforming healthcare to be value-driven, creating a seamless, consumer-centric care experience that maximizes value for all. We believe that all health consumers are entitled to high quality, coordinated healthcare. We uniquely align the interests of health consumers, providers, and payors to make high-quality healthcare...

  • Patient Access Representative 3, On Site, Full Time

    5 months ago

    Miami, United States The University of Miami Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.Location: UHealth Tower - Emergency Department Shift Days: Monday -...

  • Patient Care Specialist

    1 month ago

    Miami Beach, Florida, United States Mount Sinai Medical Center of Florida Full time

    Job Title: Patient Care SpecialistAt Mount Sinai Medical Center of Florida, we are seeking a dedicated and compassionate Patient Care Specialist to join our team. As a Patient Care Specialist, you will play a vital role in ensuring the comfort and safety of our patients.Key Responsibilities:Observe patients one-on-one to identify their needs and...

  • Referral Specialist

    4 weeks ago

    Miami, Florida, United States Machado Cardio Full time

    Job DescriptionMachado Cardio seeks a dynamic and detail-oriented Referral Specialist to join our team. Key responsibilities include:• Greeting patients upon arrival and accurately documenting registration information• Collecting co-pays and efficiently processing referrals• Collaborating with referrals and obtaining necessary...

  • Patient Access Coordinator

    1 month ago

    Miami, United States The University of Miami Full time

    bJobOverview:/bbrbrWeareseekingahighlyskilledPatientAccessSpecialisttojoinourteam.Asakeymemberofourdepartment,youwillberesponsibleforcoordinatingfront-endrevenuecycleandclinicfunctionstoensureaseamlesspatientexperience.brbrbKeyResponsibilities:/bbrbr*Obtain,confirm,andenterdemographic,financial,andclinicalinformationforpatientaccounts.br*Verifyinsuranceeligi...

  • Patient Experience Specialist 2

    4 weeks ago

    Miami, United States The University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The department of Patient Experience has an exciting opportunity...

  • Patient Access Representative Aventura Diagnostic

    2 months ago

    North Miami Beach, United States Mount Sinai Medical Center of Florida Full time

    Patient Access Representative - Aventura DiagnosticMonday thru Friday - some Saturdays- 9:00 am - 5:30 pm Base Salary plus bonus!As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical...

  • Bilingual Patient Engagement Specialist

    2 months ago

    Miami, United States NeueHealth Full time

    Back to Career Site We are transforming healthcare to be value-driven, creating a seamless, consumer-centric care experience that maximizes value for all. We believe that all health consumers are entitled to high quality, coordinated healthcare. We uniquely align the interests of health consumers, providers, and payors to make high-quality healthcare...

  • Bilingual Patient Engagement Specialist

    6 days ago

    Miami, United States NeueHealth Full time

    Back to Career Site We are transforming healthcare to be value-driven, creating a seamless, consumer-centric care experience that maximizes value for all. We believe that all health consumers are entitled to high quality, coordinated healthcare. We uniquely align the interests of health consumers, providers, and payors to make high-quality healthcare...